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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

The business’s adopted new digital practices to adapt to the changes brought on by the pandemic. Organizations need new eLearning strategies that support their company’s business goals. Each piece of eLearning content should support your organization’s goals and objectives.

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy. Develop a Remote-Friendly Adoption Strategy.

Adoption 418
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Overcoming Initial Hurdles in People Analytics Adoption

Inquisiq

Overcoming Initial Hurdles in People Analytics Adoption Integrating human resources analytics into your HR strategy can take the guesswork out of day-to-day decision-making processes, improve talent retention, and help the organization become more nimble. What Is HR Analytics?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

Predictive Analytics for Learning Outcomes Predictive analytics forecast learner performance, enabling proactive intervention and support. Virtual Mentoring and Coaching Virtual mentoring and coaching programs, supported by AI, are gaining traction as organizations prioritize employee development and retention.

Services 221
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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.