Adoption Customer Service Performance Support Ratio 
Dashe & Thomson
JANUARY 21, 2011
I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) Which is probably about right … I like to think we’re building a better Exobrain. Rob Mueller: Great post on using games as a training device. Properly d.
Dashe & Thomson
MAY 8, 2011
The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea. This month, it is time for me to stop lurking and throw in my two cents.
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Dashe & Thomson
MAY 4, 2011
It sounds like Weejee is growing quickly with Ian and Tracy at the helm, but they too are frustrated with the slow adoption of informal learning. The slow adoption of social learning is not localized to Minnesota and North Carolina. Last week I had a phone conversation with Ian Huckabee of WeeJee Media. Go take a peek.
Dashe & Thomson
FEBRUARY 9, 2011
Business networking not only brings new business and new talent, but it supports collaboration – whether it’s collaborating with internal team members or making connections outside of the organization. Reach out to your network and let them support you. What are some ways in which you build and support your network?
Dashe & Thomson
MAY 11, 2011
Here’s how a typical LinkedIn network might look: Your weak ties are smaller circles, not at the center of a cluster I heard more support for the Weak Ties theory while attending a Knowledge Management conference in 2005. I am a member of the Dashe & Thomson running and biking teams, and captain of its small but emerging chess team.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 23, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Measuring Project Success: Thoughts for the Training Professional by Jim on April 24, 2011 in Project Management/Project Delivery When we think of the concept of “success,” it often seems relatively straightforward. It is amazing ho.
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