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5 Benefits of Using Learning Analytics for Custom eLearning Development

Infopro Learning

Organizations are using online training modes and learning analytics to improve the performance of their learning programs. Learning leaders need reliable data to evaluate the success and shortcomings of the custom eLearning program and design effective strategies for optimizing their impact. What is Learning Analytics?

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Customer LMS: A New Era in Customer-Centric Learning

BrainCert

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs.

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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention. Final Thoughts.

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Overcoming Initial Hurdles in People Analytics Adoption

Inquisiq

Overcoming Initial Hurdles in People Analytics Adoption Integrating human resources analytics into your HR strategy can take the guesswork out of day-to-day decision-making processes, improve talent retention, and help the organization become more nimble. What Is HR Analytics?

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Custom ML Models vs. Off-the-Shelf Solutions: An Analytical Comparison

Integranxt

AI’s meteoric rise in the business world is not just a trend but a significant shift, transforming how companies interact with their data, engage with customers, and make critical decisions. Initial AI Exploration : Companies beginning their AI journey, looking to experiment before committing to more complex, customized solutions.

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How to Leverage Powerful 4-Phase Workforce Planning with HR Analytics

Inquisiq

Without workforce planning, businesses can easily become overstaffed with excessive payroll expenses or understaffed and unable to meet customer or client needs. This is where the magic of HR analytics comes into play. People Analytics that provides a clear vision of your future staffing needs. So how does it work?

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A Guide to Predictive Analytics for Business Excellence

Hurix Digital

We owe a lot of our success to planning, from personal ventures like saving for a trip abroad to professional tasks like preparing for expected customer demand. Infusing technology and data analytics into forecasting models gives rise to a cutting-edge business forecasting approach called predictive analytics.