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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance.

Adoption 170
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How Learning Management Systems Support Hybrid and Blended Learning Models

Fly Plugins

To effectively implement these models, learning management systems (LMS) play a crucial role in supporting educators and learners alike. LMS platforms can also generate detailed reports and analytics that help instructors track student progress and identify areas where additional support may be needed.

LMS 182
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Contextual Help Software Options That Will Help Revolutionizing Corporate Software Training

IT Training Department Blog

When it comes to creating contextual support in a software application your company is making, you have options. Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. Primary purpose?

Software 102
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Improve The Effectiveness Of Corporate IT Training with Learning Analytics

IT Training Department Blog

I’m not a data scientist or anything but I can provide you with some ideas of how corporate IT training can be improved with learning analytics. Corporate learning analytics can revolutionize the way companies evaluate and optimize their IT training initiatives. This is precisely what corporate learning analytics enables.

Analytics 115
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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How to Use Analytics for Content Performance for Higher Education Students?

Kitaboo

Customizing Content for Diverse Learning Styles Analytics tools allow educators and administrators to gain a comprehensive view of how their students engage with content. Leveraging insights for educational content enhancement empowers educators and administrators to make data-driven content decisions about tangible content attributes.

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Unleashing the Power of Systemic HR and People Analytics

Inquisiq

Unleashing the Power of Systemic HR and People Analytics Human resources (HR) work has typically been considered administrative since the turn of the 20th century. To that end, people analytics is critical to the maturity of the Systemic HR model, as it gives way to rich data mining that can unearth significant insights into your workforce.