Remove Attention Remove Cognitive Remove Multitasking Remove Work Styles
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Split-tasking vs. Multitasking – The New Way to Get Things Done

KnowledgeCity

Do you consider yourself a multitasker? No doubt you feel you have had to become one as the workplace has changed, technology requires more attention, and your boss wants you to do 100 things at once. Of course you are a multitasker – or are you? Yet recent research shows that multitasking is a myth. The answer is yes.

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How to Conduct a Customer Service Assessment

ProProfs

Cognitive Skills . Customer service representatives face tricky situations every day requiring cognitive abilities, such as: Logical reasoning . Attention to detail . Multitasking ability . A customer service representative with excellent cognitive abilities can process and recall information quickly.