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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Successfully navigating this challenge means giving leaders the support, training, and guidance they need. Disruptive behavior can negatively affect and disengage employees.

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New Maxims for Healthy High Performance

TIER1 Performance

This article originally appeared in The Healthy, High-Performing Cultures Issue of Performance Matters Magazine. Whether we realize it or not, maxims—those pithy statements we learn along our leadership journey—can shape our behaviors. To request a print or digital copy of the magazine, click here.

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The power of AI in sales: Boosting performance and closing deals

TalentLMS

We’ll also offer some of the top ways sales teams can leverage AI to improve performance, close more deals, and engage customers more effectively. That means it can provide insights into customer behavior, preferences, and pain points. The potential impact of AI on sales is no different. Chatbots aren’t new technology.

Sales 52
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LSCon Day 3 recap: Free recourses, performance support, Quinn and Cathy Davidson

Challenge to Learn

Practical principles for developing an effective performance solution. Though their solution is limited to performance support (as in online help with applications) they had some interesting notices. Performance support requires a different mindset than learning. They call it train, transfer and sustain.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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Learning Vs. Performance -- The Dichotomy

ID Reflections

The focus has moved from “learning” to “performance”. Training didn’t teach the meta-skills of learning nor did it foster the abilities for creative thinking, innovation and pattern sensing – all necessary 21C skills. Training wasn’t necessarily leading to the desired performance outcome anymore. The shift has happened.

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Performance improvement plan template: A step-by-step guide

TalentLMS

When you hear the words “ performance improvement plan ,” what comes to mind? But in truth, this powerful HR tool is a way of providing useful feedback and coaching, improving performance, and investing in your employees. Why use a performance improvement plan? When and how to use a performance improvement plan.