Infopro Learning
FEBRUARY 24, 2023
Outsourcing custom eLearning development in 2023 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.
Infopro Learning
FEBRUARY 24, 2024
Outsourcing custom eLearning development in 2024 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.
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Infopro Learning
MAY 30, 2021
The business’s adopted new digital practices to adapt to the changes brought on by the pandemic. Forward-thinking organizations are now developing new custom eLearning solutions that build business resilience in preparation for the post Covid19 workforce. Developing New eLearning Strategies for Business Resilience.
Infopro Learning
OCTOBER 28, 2021
Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. High customer retention rates.
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The Customer Education Maturity Model was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow.
Infopro Learning
NOVEMBER 10, 2022
The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.
Docebo
FEBRUARY 2, 2023
Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. Educational content can be designed to both acquire and onboard new customers and to engage and retain existing ones. Docebo customer Zoom (heard of them?)
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Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!
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As the learning industry matures, one question comes up time and time again in our conversations with customers about their learning programs: “How do we measure the business impact of extended enterprise learning initiatives?”.
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How does your customer education program stack up against industry leaders? Find out in this short Customer Education Maturity Model Self-Assessment checklist which will help you determine which of the 5 maturity stages your program is in today: Step 1: Train Your Customers. Step 4: Expand Business Impact.
Advertiser: ZoomInfo
Looking for tools to surface the voice of your customer? Conversation Intelligence defined and how it impacts your business. Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space? Ready to learn more?
Advertiser: ZoomInfo
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.
Advertiser: ZoomInfo
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.
Speaker: Zak Haitkin, Localization Manager
The pinnacle of success for any business is ultimate customer and employee gratification. Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. The strategies you can employ to launch a successful localization project.
Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego
And you could leverage these insights to make better decisions to improve the performance of your team and move the needle for your business. Enhance experiences for groups across the organization, from prospects to customers to employees.and much more. Conversation Intelligence makes this a reality. Save your seat today!
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