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Managing diverse teams: 7 steps to unlocking the power of diversity

CLO Magazine

If your organization is making a commitment to diversity, equity and inclusion and your teams are becoming more diverse, you are well on your way to accomplishing two very important steps in the DEI journey. Now, for the next step: What does it take for managers to leverage the power of these diverse teams?

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Managing and measuring coaching in the new normal

CLO Magazine

Most companies around the world rely on coaching for learning and development. According to Chief Learning Officer’s annual Learning State of the Industry report, coaching was rated among the top three delivery methods for learning. Lack of budget for coaching activities was third, at 38 percent.

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Meet the CLO Advisory Board: Sydney Savion

CLO Magazine

Chief Learning Officer recently sat down for a conversation with Sydney Savion, chief learning officer at Air New Zealand. In 2020, she was recognized as CLO of the Year. Chief Learning Officer: Where is your hometown? CLO: How did you first become interested in learning and development?

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Using online communities to extend the learning experience

CLO Magazine

That’s why as learning professionals, we’ve become experts at meeting our learners where they are — virtually, on-demand, hybrid — and responding to the resurgence of face-to-face teaching. The variety of modern learning tools ensures that learning and development is both timely and impactful within the moment.

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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. Employee turnover and replacement are costly. is foreign-born (17 percent), and this number is growing.

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Essential skills today’s leaders need to navigate ambiguity and activate talent

CLO Magazine

Choices aren’t clear-cut and the future is unpredictable, thus leaders and employees need more than directives, targets and traditional performance reviews. Leaders who effectively implement a coaching approach are able to save time because they can offer their support and keep their finger on the pulse without becoming the situation “expert.”

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Creative ways to support managers of remote teams

CLO Magazine

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Successful businesses bring together diverse teams of employees to serve a broad base of customers. Provide training.