CLO Magazine

FEBRUARY 13, 2024

Figure 1: 5 Moments of Need Unfortunately, most companies lack any intentional support when these 5 Moments occur. Work stoppage costs for knowledge workers tend to be much higher. When it comes to workflow learning, a digital coach is the game changer. This is highly ineffective and costly.

Performance Support 41

Performance Support Performance Solution Blended Learning 41

CLO Magazine

APRIL 20, 2018

Upskilling and reskilling workers while maintaining performance levels is becoming an increasingly important priority as organizations prepare for the future of work. So what kinds of learning opportunities do workers want in the face of immense change? And the idea that older generations don’t like technology?

Mentoring 80

Mentoring Coaching Survey Blended Learning 80

Disprz

JUNE 18, 2021

If you look at the blue-collar workforce 90% of learning happens on the mobile phone and the data that we have seen with respect to a knowledge worker is 50-50. What is interesting is that in the blue-collar workforce the completion ratio is very high compared to a knowledge worker. What’s your opinion on that?

Enterprise 52

Enterprise Metrics Performance Support Suite 52

CLO Magazine

SEPTEMBER 14, 2023

For knowledge workers everywhere, the nature of work is shifting fast. For good reason, too: More than half of respondents said AI made them more productive by substantially reducing time spent performing daily tasks. Put another way, half of the skills knowledge workers have today will be useless in less than five years.

Teams 84

Teams Skills Cognitive Blended Learning 84

Jay Cross

AUGUST 3, 2012

This appears in the August 2012 CLO magazine. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. 70% experiential, 20% coaching, 10% formal. 70% experiential, 20% coaching, 10% formal. Serving enterprise customers. Learning is social.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Tony Karrer

FEBRUARY 22, 2011

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. Here's what came up.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

EI Design

JULY 30, 2018

Most companies still adhere to a traditional labor structure of employing full-time workers, hoping to find the best talent within driving distance of an office. But, as knowledge workers, we now have email, Slack, Dropbox or Google Drive, and Skype that have collapsed virtual separation.

Specialist 40

Specialist Instructional Design Virtual World Project 40