CLO Magazine

JULY 7, 2023

Most leaders return to the job equipped with action steps and the best intentions of making changes, but those plans are frequently eclipsed by the more pressing needs of demanding roles at work and home. A relationship with an executive coach marries personalized support with access to the right tools for the job.

Coaching 84

Coaching Leadership Develop Case Study 84

CLO Magazine

FEBRUARY 18, 2021

and an executive coach at Harvard Business School. DeFilippo has been in senior talent management and development for more than 25 years, and has previously served in numerous learning leader roles , including CLO for BNY Mellon and also for Suffolk Construction. CLO: What was your first official job in learning and development?

CLO 71

CLO Coaching Case Study Mentoring 71

CLO Magazine

MARCH 18, 2021

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development? I love coaching; I love seeing people grow.

CLO 79

CLO Coaching Virtual World Case Study 79

CLO Magazine

APRIL 29, 2021

She has held numerous roles in L&D, previously serving as the chief of education strategy for Dell EMC-Education Services until 2017, and as Dell Global Support and Deployment Service’s global learning officer until 2014. In 2020, she was recognized as CLO of the Year. Air Force where she spent 20 years.

CLO 84

CLO Metrics Diversity Training Podcasts 84

CLO Magazine

AUGUST 9, 2021

We realized that to bridge the gap between what people knew — all the good advice and tools they had learned — and what they did with this knowledge, people needed more support. We have found that the best way to help people retain and apply what they learn is to integrate coaching with learning experiences. The answer was no.

Coaching 99

Coaching Program Leadership Knowing Doing Gap 99

CLO Magazine

SEPTEMBER 28, 2023

While various methods can be utilized to reinforce what is taught in the classroom, peer coaching is an effective strategy to transfer and accelerate application of skills and concepts. Coaching skills can foster these capabilities. The need for reinforcement and practice of the skills beyond the program was immediately apparent.

Coaching 47

Coaching Skills Confidentiality Score 47

CLO Magazine

AUGUST 29, 2023

There are numerous ways to use internal resources to support learning, including coaching, mentoring, apprenticing, job shadowing and engaging in trial or stretch projects. However, one of the least utilized tools is the internal mastermind group, sometimes better known as the peer advisory group.

Resources 79

Resources Support Effectiveness Confidentiality 79

CLO Magazine

JANUARY 4, 2021

As the COVID-19 pandemic desecrated global economies, L&D was in the hot seat, with many learning leaders and teams working quickly to meet the rising demands of workforces entering a new chapter of work, from remote training, coaching and development opportunities to layoffs and outskilling. Bringing learning to life.

CLO 84

CLO Culture Global Case Study 84

CLO Magazine

AUGUST 10, 2021

A human capital management system can help L&D professionals assume a more strategic role by automating the most time-consuming and least meaningful parts of their role, enabling L&D to focus on what’s most important: your people. L&D’s role is more vital than ever, but menial tasks are holding you back.

Roles 109

Roles Virtual World Forum Performance Support 109

CLO Magazine

DECEMBER 17, 2018

Coaching is a powerful growth accelerator. Whether to prepare the next generation of leaders or unlock the potential of current leaders, organizations are using executive coaching increasingly to bolster their talent development. It’s not surprising that coaching is a $2.3 Rigor rooted in behavioral science.

Coaching 83

Coaching Leadership Behavior Performance Support 83

CLO Magazine

OCTOBER 9, 2023

In addition to the development of technical skills to help companies adopt the latest technology, we need skills throughout organizations that can help people to adapt to change and maximize their growth—coaching skills. What exactly is coaching? What resources or support do you need?” What can you try?

Activities 98

Activities Skills Coaching Mentoring 98

The Performance Improvement Blog

SEPTEMBER 17, 2013

What should be a manager’s role in employee learning? They understand it and strive to create an environment that supports it. Managers must support and facilitate just-in-time learning that is responsive to emerging needs. Managers have control of their own learning, not corporate trainers, HR, or a CLO. to 2:00 p.m.

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Roles Performance Support Performance Management 207

CLO Magazine

MAY 22, 2020

If employees — particularly those from different cultural backgrounds — feel they are not adequately invested in or supported in their skills development, it may be because they aren’t. The following scenario is based on an actual coaching engagement. Conflicting working styles across diverse teams. Sameer’s Story.

Coaching 98

Coaching Business Diversity Training Leadership 98

CLO Magazine

JUNE 4, 2024

Months before, our company introduced a new role to drive stronger relationships with the business. I was one of the fortunate six new members to take on this role. I was eager for a change and the skills this new role could give me. Fast forward 13 years of successful experiences within that role and many others.

Diversity Training 79

Diversity Training Theory Voice Sales 79

CLO Magazine

NOVEMBER 12, 2023

Improves organizational preparedness and resilience to leverage, manage and mitigate risks, and support achieving strategic goals. Supports collective accountability for achieving critical outcomes. Allows teams to self-manage and hold each other accountable for fulfilling their roles. Does not micro-manage.

Leadership 98

Leadership Organization CLO Scanning 98

CLO Magazine

MAY 20, 2024

The antiquated view that learning is designed to solely support traditional corporate ladder pathways is no longer effective in organizations. The post Building learning lanes, not ladders appeared first on Chief Learning Officer - CLO Media. Leadership skills are an integral piece of any L&D portfolio.

Blended Learning 95

Blended Learning Simulations Leadership Micro-Learning 95

Infopro Learning

SEPTEMBER 30, 2021

Historically, HR teams have relied on static organizational constructs and external providers to support their organizational needs. As a result, high-performing organizations that successfully provide what people need to perform in both their current and future roles realize better business outcomes than do lower-performing organizations.

Develop 221

Develop Consulting Performance Support CLO 221

CLO Magazine

DECEMBER 1, 2023

In the workshop, colleagues practice giving feedback to actor-coaches who are well-versed in the feedback model. The actor-coaches play the role of feedback recipient in the scenario and adapt their responses to what the colleague says and how they say it.

Simulations 92

Simulations Embed Coaching Cognitive 92

CLO Magazine

SEPTEMBER 2, 2021

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Below are four ways to support managers so they can consistently achieve organization goals while working remotely.

Performance Support 91

Performance Support Teams Support Management 91

CLO Magazine

MAY 11, 2017

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Steven Johnson, in his 2010 book, “Where Good Ideas Come From,” discusses the role of networks to support innovation, and again the notion of time comes into play.

Innovation 87

Innovation Roles Cognitive Leadership 87

CLO Magazine

SEPTEMBER 25, 2023

She wanted a coach who could help her manage her energy as she found a way to be both inspiring and authentic as a leader. But to truly to grow into a new role requires a transformation of sensemaking, self-awareness, habits and leadership presence. Possible elements of a holistic program are: One-on-one coaching. And scared.

Leadership 88

Leadership Personal Learning Personal Personalization 88

CLO Magazine

NOVEMBER 30, 2021

Identify priority roles and create internal career pathways. To start building talent internally, you first need to prioritize the most important roles. In addition, look at the time it takes to hire for roles, the cost of talent acquisition, the demand for the role, and the time and cost it takes to upskill.

Coaching 112

Coaching Performance Support CLO Roles 112

CLO Magazine

MAY 13, 2024

The Compass is designed to provide foundational competencies that support each university’s values and guide how the next generation of leaders are developed across the system. This competency aims to develop all team members to be effective decision-makers regardless of their role. We can also learn the process of decision-making.

Develop 83

Develop Leadership Performance Support Podcasts 83

CLO Magazine

DECEMBER 16, 2022

All of this work is done without the nuances that an in-office setting can accommodate much more often and easily: leaders observing behavior, providing feedback, coaching on the fly and collaborating with their team members. The transformation is that now they are undeniably central to the role. Define roles. Set priorities.

Develop 114

Develop Leadership Coaching Network 114

CLO Magazine

FEBRUARY 23, 2017

It catapulted CLOs from operational support people to strategic leaders who played a crucial role in driving organizational strategy, but Johnson said not everyone could keep up. Forward thinking CLOs saw it as an opportunity to help build the strategy of the company, but others cowered,” she explained. Be a Change Agent.

CLO 73

CLO Digital Authoring Tools Toolbook 73

CLO Magazine

OCTOBER 14, 2020

There has been an influx of organizations bringing DEI leaders into executive roles and into the C-suite. Organizationally supporting DEI. A program that does not have the support of their executive team and has to take additional time to justify its actions to leadership is destined for failure.”. General Electric Co.

Diversity Training 95

Diversity Training Support Leadership Metrics 95

CLO Magazine

FEBRUARY 3, 2021

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. How did you get into a new field or a new role? Last week I had a call with a CLO for a large health care provider. The power of human connection. Think back on your own career journey.

Compliance Training 115

Compliance Training Technology Blended Learning CLO 115

CLO Magazine

MAY 19, 2023

Jacob Morgan recently ran a study in conjunction with LinkedIn that included more than 14,000 participants titled “ How Leaders Overestimate Their Own Skills and Mindsets ,” in which they examined how well leaders felt they were doing with respect to people, soft skills (such as coaching, empathy , recognition, etc.)

Management 102

Management Trust Performance Support Coaching 102

CLO Magazine

APRIL 3, 2023

If your organization isn’t offering help to grow your relationship skills, or personalized coaching and mentoring to support your development, then it’s time to look elsewhere. Personalized, relationship-based coaching is more effective than one-size-fits-all training The research found that use of leadership coaching is increasing.

Develop 79

Develop Mentoring Leadership Coaching 79

CLO Magazine

APRIL 14, 2024

The material was taught in a traditional classroom with one instructor, out of a binder with quizzes after each section and a final assessment and role play in front of the class at the end. Fast forward to my first sales trainer role in 2007 and the approach wasn’t much different.

Sales 79

Sales Case Study Coaching Portal 79

CLO Magazine

APRIL 8, 2018

We have a lot of first-time managers who need coaching,” said Rick Pereira, chief people officer. Instead of moving to Macedonia himself, Pereira implemented Butterfly.ai, an artificial intelligence coaching app that provides feedback to managers on their leadership skills. Now he’s one of our strongest leaders,” Pereira said.

Coaching 84

Coaching Oracle Metrics Mentoring 84

CLO Magazine

NOVEMBER 29, 2023

Recently, many organizations have worked to create a learning ecosystem that supports the continued growth of their employees and the overall business. Specifically, the performance review process can spur a cultural change to close learning opportunity gaps and support a healthy learning ecosystem.

Performance Support 99

Performance Support Performance Effectiveness Culture 99

CLO Magazine

MAY 16, 2024

As we know, learning and development plays a critical role in embracing disruptions and helping your workplace adapt to them. A strong future-proofing approach may also incorporate L&D as a way to support change management efforts. Another important aspect of disruption-preparedness requires—you guessed it!—being

CLO 41

CLO Mentoring Learning Coaching 41

CLO Magazine

MARCH 19, 2021

Building a personal performance network: One of the most critical assets a new hire can build is a personal network within the organization to help them assimilate, grow and perform in their role. In the learning space, there are tools such as Emplay and IBM’s Watson that can support this. What you can do to mitigate the risks.

Roles 116

Roles Social Networks Diversity Training Develop 116

CLO Magazine

FEBRUARY 13, 2024

Figure 1: 5 Moments of Need Unfortunately, most companies lack any intentional support when these 5 Moments occur. Today, any time these capabilities are orchestrated in a way that meets all 5 Moments of Need, regardless of the technology used to do so, we call that a digital coach. This is highly ineffective and costly.

Performance Support 41

Performance Support Performance Solution Blended Learning 41

CLO Magazine

AUGUST 24, 2021

How can I encourage and support these women to be equally proactive in going for career advancement? The key for HR managers lies in coaching women to advocate for their own advancement in a positive manner. They must be supported in recognizing the sense of power this brings to the workplace. They are wrong in this assumption.

Help 89

Help Mentoring Coaching Attitudes 89

CLO Magazine

APRIL 20, 2018

Of the nine learning methods examined by the study, instructor-led training, short-clip video, and coaching and mentoring were the top three learning approaches cited by respondents overall. Coaching and mentoring appeals most to the oldest (50+ years old) and youngest learners (21-25 years old) out of all age groups in the workplace.

Mentoring 80

Mentoring Coaching Survey Blended Learning 80