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Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

This not only highlights the growing interest in AI but also the immense potential it holds for the future of learning and development as well as the Managed Learning Services (MLS) providers. Read ahead as we explore AI’s exciting trends, benefits, and challenges in the dynamic managed learning services world.

Services 221
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Successful Leadership Development: Leaders as Great Coaches

Infopro Learning

We all know that great leaders gain skills through learning and experience, but high-performing teams are always led by leaders who wear a coach hat. The role of a coach is quite important- they interact with their teams to unlock their potential and communicate clear business goals to build trust and drive innovation.

Coaching 434
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Coaching Best Practices to Improve Performance & Engagement

Dashe & Thomson

There is a huge opportunity for organizations to take advantage of coaching between managers and employees that will significantly improve employee performance. Managers are often only seen as bosses, and not mentors.

Coaching 217
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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5 Effective Talent Management Practices

Infopro Learning

Activities like talent management in organizations flow from their business vision, mission, goals, and values. Talent management practices include several exercises and procedures. Effective workforce and talent management systems help employees feel valued, which ultimately reflects in their work performance and satisfaction rates.