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Coaching Best Practices to Improve Performance & Engagement

Dashe & Thomson

There is a huge opportunity for organizations to take advantage of coaching between managers and employees that will significantly improve employee performance. Employee coaching is an integral part of performance support and management because it empowers employees and is key to building and maintaining a self-motivated team.

Coaching 217
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

Amidst the rapid pace of technological advancement, the question arises: do traditional learning methods adequately meet the evolving needs of modern organizations and learners? Predictive Analytics for Learning Outcomes Predictive analytics forecast learner performance, enabling proactive intervention and support.

Services 221
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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Did you know that companies such as Paychex, 3M, and Honeywell are getting better results by incorporating video-based practice and coaching within their L&D strategy? From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video.

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Performance Support Goes to the Oscars

Allison Rossett

It’s important to inquire about device compatibility with the organization’s technical requirements. Mobile has much to offer organizations, in general, and training and development units, in particular. How can a retailer use mobile performance support to deliver business impact? It’s not just another screen.

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Supporting Learning in the Flow of Work

Tesseract Learning

Organizations are working towards changing their approaches in delivering learning and reshaping their learning models to deliver meaningful content, which is accessible as just-in-time training to support employee development. . How Can Organizations Support Learning in the Flow of Work? Conclusion.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.