Hurix Digital

JANUARY 31, 2020

As enterprises and small and medium businesses (SMBs) need to train their employees on their unique products and services, they have to increasingly rely on eLearning solutions that align with their business goals. Thus, begins their search for eLearning development companies that can help achieve their goals. Learning Pool.

Custom eLearning Development 45

Custom eLearning Development Blended Learning eLearning Developer Enterprise 45

fewStones

MAY 10, 2024

In this article, we will provide all the necessary info you need to start creating your own — the what, why, and especially the who — professional corporate training video production company you should hire. These videos are beneficial for sales teams, customer service representatives, and clients.

Productivity 52

Productivity Product Compliance Training Diversity Training 52

CHRP-INDIA

FEBRUARY 2, 2021

The Retail Industry mainly deals with the customers; hence several companies are conducting training programs for their employees on dissimilar topics and aspects of their jobs that are unique and productive. This often results in customers being confident enough to buy their product.

Solution 80

Solution Industry eLearning Custom eLearning Development 80

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

Customer Service 96

Customer Service Services Diversity Training Custom 96

Axonify

MARCH 5, 2018

Customer service is important to most businesses but when you work for a telecom company?—?it So determined, in fact, that the company made it a top business priority. As a first step, BT decided to conduct a survey to find out what its customers wanted. it is absolutely critical.

Customer Service 160

Customer Service Services Custom microlearning 160

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. However, companies are struggling to adapt to the post-pandemic era.

Adoption 170

Adoption Adopt Performance Support Support 170

Infopro Learning

MAY 27, 2024

In today’s highly competitive market, providing outstanding client experiences is essential for companies aiming to differentiate themselves. Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Coreaxis

MAY 5, 2024

Accounting tips for SAAS companies In today’s rapidly evolving digital landscape, software-as-a-service (SAAS) companies have become increasingly prevalent. These companies provide online services to customers under subscription-based models, offering convenience, flexibility, and cost-effectiveness.

Metrics 52

Metrics Companies Authoring Tools Tips 52

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Cost-Effective. E-learning vendors have former knowledge, experience and expertise to scale up production. Improve Learner Engagement.

Custom eLearning Development 98

Custom eLearning Development Outsource ROI Custom 98

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service?

Customer Service 70

Customer Service Services Custom Guide 70

Inkling

MAY 9, 2016

At Inkling, enabling operational excellence for enterprise companies is what we’re all about, and helping them deliver first-rate customer experiences is key. So when we came across Forbes’ blog post identifying five crucial customer-centric employee traits , we were intrigued. Employee Productivity.

Metrics 100

Metrics Customer Service Services Custom 100

Jigsaw Interactive

MAY 19, 2022

Customer service might look different between industries depending on the nature of goods and services they offer. Some customer service values are universal. We’ll look at this by comparing and contrasting three highly-rated customer service US companies with three who have received among the poorest ratings.

Customer Service 40

Customer Service Services Custom Apple 40

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

LearnDash

MARCH 21, 2019

One the one hand, there are some obvious costs associated with it. On the other hand, by investing in employee training, organizations not only improve the capabilities of their workforce, they also boost job satisfaction, which can lead to better productivity. Well-run employee training programs are an investment.

Cost 173

Cost Analysis Benefits Blended Learning 173

Creativ Technologies

JANUARY 4, 2022

Telecom elearning is important for dealers who sell the products of the company like SIM cards etc. They should be aware of the prepaid and postpaid plans to give better deals to customers. Apart from the store dealers, the workers employed by them should also know the latest service plans, etc.

Compliance Training 98

Compliance Training Companies Help eLearning 98

Infopro Learning

MARCH 7, 2022

Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. When employees comply with the ever-evolving industry regulations, this results in higher customer satisfaction and improved brand presence. Comprehensiveness.

Compliance Training 221

Compliance Training Compliance Industry Case Study 221

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

eLearningMind

MARCH 11, 2021

According to Training Magazine’s 2020 Training Industry Report , the average company in the U.S. Large companies also saw a decrease—from $1,544 in 2019 to $924 in 2020—or 40 percent. million in 2019, while small companies increased from $367,490 to $506,819. Employee Training Costs by the Numbers. hours in 2020; 42.1

Compliance Training 98

Compliance Training Cost Blended Learning Social Networks 98

KnowledgeAnywhere

JANUARY 1, 2023

In today’s economy, it is more important than ever for companies to invest in their employees. What many businesses don’t realize is that cutting back on employee training can actually end up costing them more in the long run. So, how much is your outdated corporate training costing you? Direct Costs.

Cost 52

Cost Skills Business Association Learning Management System 52

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

Customer Service 52

Customer Service Services Diversity Training Custom 52

Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations.

Services 52

Services Productivity Product Guide 52

Degreed

APRIL 24, 2024

Reframing Time to Learn at Work How do we carve out more learning time without slowing the pace toward company goals? However, the question is problematic because it assumes that learning at work always deters productivity. Whether that’s tied to employee engagement, productivity, retention rate, or how quickly a new employee onboards.

Metrics 52

Metrics Companies Suite Juice 52

Jigsaw Interactive

JULY 20, 2021

According to the 2018 Training Industry Report , the cost of training an employee varies according to the type and size of organization involved. Virtual Training Cost Savings. Of course, costs vary according to the type of training a company provides. Value of Continual Training.

Cost 52

Cost Compliance Training Virtual Learning Environment Training 52

Inkling

MAY 23, 2016

Higher conversion optimization means more sales with less advertising and promotion, lowering your operational costs. Evaluating this number allows you to see what new revenue sources might be affecting your sales or whether your store has seen increased productivity in sales personnel or management. Employee Productivity.

Metrics 113

Metrics Customer Service Ratio Services 113

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. New hires can access modules that cover company policies, financial analysis techniques, and other essential skills. Education 9. Let’s look at some more benefits.

LMS 179

LMS Learning Management System Enterprise Compliance Training 179

Ed App

JANUARY 28, 2019

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started.

Customer Service 40

Customer Service Services Custom Tips 40

eFront

DECEMBER 17, 2013

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. This is why it is imperative that businesses invest in quality programs.

Customer Service 98

Customer Service Services Custom Training 98

Learning Pool

MAY 31, 2022

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool is thrilled to have made the 2022 list for ‘Top LMS for Product Training’ by eLearning Industry for a second year running. . You can find out more about our recent accolades with eLearning Industry here.

Compliance Training 98

Compliance Training LMS Productivity Product 98

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Why Should Field Technician Productivity Be Enhanced? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Jigsaw Interactive

JULY 15, 2021

Successful learning is highly dependent on the virtual training software and platform you choose, and a great solution includes high-quality, responsive customer service. While virtual training is cost effective, the need for it to be stable, user friendly and supported by a team that knows how to mitigate issues is critical.

Customer Service 52

Customer Service Quality Services Custom 52

Paradiso

NOVEMBER 17, 2023

We’ll explore how LMS for the insurance industry can improve training in insurance companies, helping them simplify their processes, reduce costs, and create a more engaging learning experience for employees. The insurance industry constantly changes, with new products, rules, and best practices emerging.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Academy of Mine

NOVEMBER 25, 2020

Why You Ought To Lean On eLearning for Your Customer Service Training Obviously having a top-tier customer experience team should be high on the list of any business hoping to thrive in the coming year, but why make eLearning a part of that equation? Investing early in a high-quality LMS saves you money in the long run.

Customer Service 40

Customer Service Services Blended Learning Custom 40

IT Training Department Blog

APRIL 6, 2023

Growth is a top priority for any company. But what many don’t care to think about is that the growth path isn’t only about sales, marketing, or even the product. The most important resource any company has are the employees themselves. Companies with a good training and learning culture outperform companies without.

Blended Learning 96

Blended Learning Companies Develop Training 96

IT Training Department Blog

APRIL 6, 2023

Growth is a top priority for any company. But what many don’t care to think about is that the growth path isn’t only about sales, marketing, or even the product. The most important resource any company has are the employees themselves. Companies with a good training and learning culture outperform companies without.

Blended Learning 94

Blended Learning Companies Develop Training 94

learnWorlds

JANUARY 22, 2024

Creative entrepreneurs and business owners have affluent opportunities to sell their unique digital creations and products today. Etsy – one of the most renowned online marketplaces has emerged as a vibrant hub where artists, designers, and creators can showcase their products and connect with a global audience. Why Sell on Etsy?

Productivity 59

Productivity Product Digital Policies 59