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Use Employee Health As a Performance Engine

CLO Magazine

reported that companies that are committed to health as a business imperative achieve significantly better financial outcomes and lower employee turnover. That might include instituting walking meetings, encouraging energy breaks and discouraging multitasking. a Johnson & Johnson company. In 2010, Towers Watson & Co.

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How to Help Managers Avoid Burnout and Stay Productive

Everwise

Incorporating these de-stressing mechanisms into daily rituals can overhaul the structure of work, leaving space for decompression and becoming re-engaged with work while focusing that energy into a more productive working style. Multitasking and overwork lead to anxiety, depression, and other difficulties.”

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How to Conduct a Customer Service Assessment

ProProfs

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . Customer service executives can provide quick and effective help only if they thoroughly understand the products or services they’re providing the service for and other related offerings by the company. .

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Unlocking Potential: Managing and Motivating Across Generations

PDG

For the first time in history, there are now five generations working side-by-side : Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation has its own set of values, attitudes, expectations, and work styles shaped by the technological, social, and cultural influences they grew up with.