Customer Service Developing eLearning Ratio Synchronous 
Dashe & Thomson
APRIL 23, 2011
Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# Properly documenting expectations, responsibilities, and success factors can be one of the most vital aspects of successful project management, but it’s so often overlooked or treated as merely an exercise. Properly d.
Dashe & Thomson
FEBRUARY 25, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
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Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
FEBRUARY 9, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
APRIL 6, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
MARCH 25, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
JANUARY 25, 2011
Tips for facilitating Here are a few tips you can use in a physical classroom, during synchronous online sessions, and even (with a little adaptation) with asynchronous applications: Begin by asking questions. Now the learner is responsible for helping create and shape the learning experience, and now they share the accountability as well.
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