Customer Service eLearning Developer Kirkpatrick ROI 
Dashe & Thomson
APRIL 17, 2011
I have included Kirkpatrick’s Four Levels of Evaluation in every proposal I have ever written, and I wanted to hear from Kirkpatrick himself regarding his take on the current state of evaluation and whether his four levels are still viable. Well, based on where Kirkpatrick and his son James are today, I was completely wrong.
Dashe & Thomson
MARCH 15, 2011
And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. The title was “Expanding ROI in Training Programs Using Scriven, Kirkpatrick, and Brinkerhoff,” which sounds pretty academic. What I liked was that McGoldrick didn’t critique the Kirkpatrick model. But it wasn’t.
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Dashe & Thomson
DECEMBER 30, 2010
Analyzing the ROI of Social Media in Training | Social Learning Blog - May 3, 2011 [.] | Social Learning Blog - January 7, 2011 [.] instead choosing to learn from those around him (check out Jon’s post on peer-to-peer learning here). This is without a doubt the first time I’ve ever heard anyone say they hate reading. Properly d.
Dashe & Thomson
MAY 4, 2011
Ive worked in sales and marketing with various organizations, including 3M, the Minnesota Timberwolves, Ionix Medical, and the Itasca Project. I live and breathe Minnesota sports and love golfing, boating, skiing, traveling, and attending live music. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.
Dashe & Thomson
MARCH 2, 2011
Simply put, in most cases failed EHRs suffer from the same symptoms that are seen in countless other IT implementations: insufficient staff buy-in, insufficient training, and an ROI that is often slow to make itself apparent. Up until now the effects of these failed implementations have amounted to little more than lost opportunities.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 28, 2011
I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In my spare time I read, play with my kiddos, and train with the Dashe & Thomson running team. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
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