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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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How can we help you? Customer Service at TechSmith

TechSmith Camtasia

Here at TechSmith we pride ourselves in our Customer Service. Here are the questions that we most commonly hear in Customer Service and where to find the answers… I lost my software key! Read our FAQ on license and software keys in the support center. How to reach Customer Service, Tech Support, or Sales.

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10 Must-Have Features to Look for in an eLearning Platform

BrainCert

Look for an eLearning platform that provides communication tools such as discussion boards, chat features, or forums. 10 Support and Customer Service: Consider the support and customer service offered by the eLearning platform.

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4 Reasons why “free Learndash LMS plugins” aren’t always the greatest option

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

So for help, you have to turn to support from communities like WordPress Forums , Facebook Groups , Youtube tutorials , Reddit threads , etc. . And in case even the premium features can’t help you, you can always get a custom plugin or a feature designed for your specific needs. Can I get custom features if needed?

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10 Tools for Learning Management in Hotels

Ed App

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. Additionally, you can build collaborative learning environments for your hotel staff using the discussion forum and online classroom features.

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Training vs. Learning and the Role of Mobile Devices | Social.

Dashe & Thomson

Envision a phone application that allows you to browse FAQs, search for desired training content and access collaborative workspaces including wikis and forums that contain user-generated content. Mobile learning should be a fast, easy user experience where learners can access a “robust library of content” and communicate with others.

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Training vs. Learning and the Role of Mobile Devices

Dashe & Thomson

Envision a phone application that allows you to browse FAQs, search for desired training content and access collaborative workspaces including wikis and forums that contain user-generated content. Mobile learning should be a fast, easy user experience where learners can access a “robust library of content” and communicate with others.