Infopro Learning
DECEMBER 23, 2020
Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Solution Highlights.
Learning Pool
APRIL 23, 2024
Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.
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eLearning Industry
APRIL 28, 2023
Can Artificial Intelligence and ChatGPT-4 transform the world of customer service as we know it? This post was first published on eLearning Industry. Let's discuss the benefits and pitfalls.
Integranxt
MARCH 25, 2024
Businesses are constantly seeking innovative ways to elevate service, improve efficiency, and build stronger customer relationships. This is where Artificial Intelligence (AI) automation steps onto the scene, offering a transformative approach to customer service. Customer expectations are evolving rapidly.
Ed App
JANUARY 27, 2023
The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.
TOPYX LMS
APRIL 14, 2020
Companies and revenue across industries around the world are being negatively impacted by the COVID-19 pandemic. Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips.
OpenSesame
FEBRUARY 4, 2021
Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. . Many customers reported that their calls were “difficult.”
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