Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Increased Sales & Revenue.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Increased Sales & Revenue.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 5, 2023

It can be used to track leads, nurture prospects, manage sales opportunities, and provide customer support. This makes it easier for you to resolve customer issues quickly and efficiently. Increased productivity: A CRM system can help you increase productivity by automating many of the tasks involved in sales and marketing.

Zoho 52

Zoho Business Tools Online 52

Hurix Digital

JANUARY 4, 2024

Use Cases for Attended Bots Attended bots act as virtual assistants to humans and are best suited to augment tasks that still need manual efforts for completion like: Customer Service: Attended bots can support customer service agents by fetching relevant customer information, suggesting responses, or automating routine tasks like data entry.

Scanning 52

Scanning Metrics Analysis Customer Service 52

WhatFix

MAY 11, 2023

Orientation Training Onboarding Training Compliance Training Product Training Leadership Training Technical Training Quality Assurance (Q/A) Training Sales Training Soft-Skills Training Team Training Diversity Training Safety Training Upskilling Reskilling What is Workplace Training? An educated and engaged employee base.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Dashe & Thomson

MAY 8, 2011

Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Infopro Learning

NOVEMBER 3, 2020

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. They need to know how your offerings can help customers with their pain points. Solution Highlights.

Sales 419

Sales Knowledge Productivity Product 419

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. Through its in-depth learning programs, hotel workers are given the opportunity to improve their hospitality and customer service skills.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

learnWorlds

JULY 17, 2023

ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts. In a customer service training program, ChatGPT can play the role of a customer, presenting various scenarios and allowing learners to practice their problem-solving and communication skills.

Diversity Training 52

Diversity Training Compliance Training Simulations Games 52

TalentLMS

MAY 9, 2016

Your sales team carries a great deal of weight on their shoulders, especially if they are aspiring to be top earners who contribute to your bottom line. As such, they need access to effective online sales training materials that build essential skills and keep them informed about the latest and greatest products.

Sales 40

Sales Online Simulations Training 40

Kitaboo

APRIL 23, 2024

Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience. They are customized for different departments, ensuring that employees gain comprehensive knowledge. You can consider: 1.

Video 52

Video Diversity Training Compliance Training Guide 52

Play.ht

APRIL 15, 2024

Google Bard (now known as Gemini) Google Bard (now Gemini), Google’s answer to ChatGPT, uses generative AI to offer real-time, accurate responses across Google’s extensive search engine and knowledge base. Pros: Focuses on delivering accurate, source-cited information, ideal for research and knowledge-based queries.

Privacy 40

Privacy Search Google Engineering 40

Epilogue Systems

MARCH 23, 2023

This statistic computes the time between a customer’s initial inquiry and the first response from an agent. A survey may be used by customer service teams to determine their organization’s NPS, which is a measure of how likely a customer is to suggest a product to a friend or colleague. Customer effort rating.

Custom 52

Custom Metrics Adoption Adopt 52

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. Today’s marketplace is incredibly competitive. How is this different?

Custom 94

Custom Customer Service Training Train 94

Arlo Training & Events Software

MAY 30, 2021

24/7 customer service, Arlo-U training modules and a comprehensive knowledge base means you’re never short of an answer to your question. . Those are all of the things Arlo does to reduce administration and increase sales for your training business. Need help with something a little more technical? So that’s it.

Leadership 98

Leadership Blended Learning Business Organization 98

eLearning 24-7

FEBRUARY 26, 2024

I shudder to think what those fine folks in marketing are creating for their customers around AI and how it benefits them with best practices. It would empower us to explore new skills, expand our knowledge base, and advance our careers at our own convenience. Download, maybe look, and go on.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

eLearningMind

JULY 21, 2023

Simulations don’t really make sense when eLearning is knowledge based only. Instead, compliance training is one of those knowledge-based or “need to know” tenants of onboarding, so information-based delivery methods are usually more appropriate.

Simulations 52

Simulations Compliance Training HIPAA Training Corporate eLearning 52

Continu

MARCH 5, 2020

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Because customers love the easy setup, quick learning curve, and very responsive customer service of this training tracking tool. Sales training solution training.

Track 59

Track Compliance Training Authoring Tools Blended Learning 59

eLearningMind

FEBRUARY 1, 2016

Sales reps; casino workers; hospitality employees: If there’s one common thread between these professions, it’s an almost chronic lack of time. That’s because these unconventional employees are constantly in motion, whether it’s closing the deal or offering stellar customer service. The Conference Car. Staying on Topic.

Simulations 40

Simulations Create Training Train 40

Paradiso Solutions

FEBRUARY 16, 2024

Northpass, previously known as SchoolKeep, is not just a Learning Management System; it’s also designed to help with customer onboarding. With this tool, you can create courses quickly (if you’re skilled at coding), improve online learning experiences, and build a knowledge base.

Alternatives 52

Alternatives LMS Diversity Training Blended Learning 52

Hurix Digital

JULY 9, 2023

Together they can provide more accurate and efficient automation powered by an informed knowledge base. Smarter Customer Support We are all privy to how AI-powered chatbots and virtual assistants are revolutionizing customer service. This is where AI complements RPA.

Cognitive 40

Cognitive Roles Flash to HTML5 Conversion Pattern 40

WhatFix

FEBRUARY 2, 2023

This type of training typically focuses on topics such as inventory management, supply chain management, freight management, and customer service. Logistics training may also include topics such as safety, compliance, and customer service protocols. Document360 for internal documentation. Loom for quick videos.

Program 52

Program Compliance Training Effectiveness Create 52

ProProfs

OCTOBER 26, 2022

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

Customer Service 52

Customer Service Assessment Services Custom 52

ProProfs

MARCH 17, 2019

Customer Service. In the case of getting more subscribers from word of mouth, you’ll find that providing good customer service to existing subscribers and customers is the key. Subscription learning offers great retention of knowledge to users. If they opt in, you can offer them a reward.

Quiz 74

Quiz Social Media Evernote Customer Service 74

eLearningMind

APRIL 8, 2022

All professions and jobs require people to work on various tasks each day that require a specific knowledge base or technical skill. Customers and Clients Need Soft Skills. Customers today have almost endless options when it comes to making purchases of products or services. Increasing Sales.

Teach 52

Teach Skills Mentoring Sales 52

Edume

MAY 22, 2019

The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed. Your workforce are likely responsible for selling a whole range of products and are expected to give outstanding customer service, acting as ambassadors for your brand.

Expert 40

Expert Productivity Product Teams 40

Ed App

MARCH 16, 2022

Similar to other Udemy alternatives on this list, Proprofs provides you with a vast library of pre-made courses on important topics like compliance, sales, leadership, and customer service training, all of which you can easily deploy to your teams. Knowledge base. Key features: Course library. Learning community.

Alternatives 52

Alternatives Virtual Classroom Diversity Training Compliance Training 52

Plume

DECEMBER 8, 2021

If your service is subscription-based, then it’s important to automate the sale of subscription upgrades.With a truly automated subscription management system, you’ll be able to afford to give your users free trials to attract them into your service, which is known to increase conversion rates by 66%. Get in touch.

LMS 52

LMS Website Learning Management System Coaching 52

Axonify

JULY 28, 2017

Microlearning’s 3- to 5-minute training bursts easily, quickly, and inexpensively adapt to meet a need to inform employees about new safety procedures, new regulations, or even a new marketing strategy or sales promotion. Microlearning done right empowers your people.

microlearning 150

microlearning Performance Brain Module 150

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Blended Learning Productivity Product 410

Gameffective

DECEMBER 1, 2020

You should always consider your enterprise gamification projects as an opportunity to communicate with employees about your organization’s goals, rules of conduct, expectations, best practices and knowledge base.

Enterprise 52

Enterprise Gamification Communication Project 52

Ed App

FEBRUARY 17, 2022

Another huge benefit is that Coassemble’s support team is available around the clock so your users won’t have to worry about customer service availability. Highlights: Authoring tool, customizable templates, shareable training hub, mobile-responsive, 24/7 customer support. Cost: Starts at $49 USD per month.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

Ed App

OCTOBER 11, 2021

Designed as an all-in-one elearning LMS, WorkRamp can be customized for different types of employee training , more specifically for retail, sales, and support. It can even be used to train your clients on product adoption, increase customer engagement, or drive more revenue to the business. Cost: Request a demo.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

There are three main types of learning objectives for corporations: Knowledge-based: These concentrate on imparting information, facts, and knowledge to deliver a better understanding of the organization’s products and processes. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Continu

JUNE 23, 2019

If you are considering MindTickle for onboarding, coaching, sales enablement or learning, weigh your options before selecting this platform. Each of these competitors bring engaging learning experiences, several integrations, and high-level customer support. Sales training solution training. Key features. Integrations.

Alternatives 40

Alternatives Authoring Tools Brainshark LMS 40

IT Training Department Blog

AUGUST 3, 2023

Understanding Training’s Connection To Technical Enablement Just like training is a critical part of sales enablement, it’s also essential for technical enablement. It provides employees with the necessary skills and knowledge to effectively use technology in their roles.

Roles 94

Roles Performance Support Training Train 94