Remove Expertise Remove Knowledge Base Remove Organization Remove Performance Support
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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. MOOCs facilitate problem-based learning – Peer-to-peer learning is especially pertinent when engaging in problem-based learning.

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Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. What is an ecosystem and why build it?

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Steps to develop eLearning curriculum

BrainCert

Gathering data such as demographic information and the existing knowledge base of the learners can help develop an appropriate strategy for developing eLearning modules. With all these features in mind, BrainCert is poised to become the go-to eLearning solution for those looking to drive innovation within their organization.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Kill the curse of knowledge.

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Creating a Digital Adoption Platform Center of Excellence: A Strategic Guide

Epilogue Systems

This concept serves as a central hub of expertise, best practices, and governance to ensure the successful adoption and optimal use of digital tools across an organization. It focuses on standardizing methodologies, sharing knowledge, and ensuring that digital tools are used efficiently and effectively throughout the enterprise.

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Best Practices for Successful Application Training in Healthcare Organizations

Hurix Digital

When healthcare professionals are skilled in using software, they can perform tasks more efficiently, saving valuable time and resources. Also Read: Top 5 Must-Have Features for Effective Healthcare Training Best practices for an effective application training program in healthcare organizations 1.