Groupware Knowledge Management Management Performance Support 
Mindflash
JANUARY 24, 2011
However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practices. It is to be accepted and embraced.
Jay Cross
MARCH 26, 2010
Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) Knowledge management and corporate learning may never be the same. From institutions to individuals. So rest easy.
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