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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. So here’s a cognitive story about when and where a job aid would help. The support section of the site did list the error codes, but numerically, not by icon.

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How Learning Management Systems Support Hybrid and Blended Learning Models

Fly Plugins

These models combine both traditional face-to-face instruction and online learning experiences, allowing for more flexibility and personalized learning. To effectively implement these models, learning management systems (LMS) play a crucial role in supporting educators and learners alike. Which learning model is better?

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported.

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AI-Powered Personalization: The Future of Corporate eLearning in 2024

Infopro Learning

Picture this: an eLearning program that understands your learning preferences and strengths, adapting seamlessly to help you achieve your professional goals. In this blog, we’ll explore the innovative field of AI-powered personalization in corporate eLearning, revolutionizing how organizations support workforce development. 

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Developing a Results Driven Curriculum

This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives. A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences.

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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.