Jane Hart

MARCH 11, 2013

In the first post I explained that “packaging learning” involves organizing and wrapping up everything an individual needs to learn in a neat parcel, delivering it to them on a plate, and making sure they do it, whilst “scaffolding” is about supporting learning in many other less top-down organized ways.

Performance Support 224

Performance Support Support Teams Metrics 224

Dashe & Thomson

MAY 11, 2011

Here’s how a typical LinkedIn network might look: Your weak ties are smaller circles, not at the center of a cluster I heard more support for the Weak Ties theory while attending a Knowledge Management conference in 2005. It’s not enough for people within functional areas (clusters) to connect. More about me here.

Social Networks 180

Social Networks Social Network Network Social 180

Jane Hart

AUGUST 31, 2012

I am often asked how to support social collaboration in the workplace. As I showed in my recent blog post , there are some big differences between learning in an e-business and learning in a social/collaborative business. In other words, it means.

Collaboration 208

Collaboration Performance Support Social PKM 208

Performance Learning Productivity

JUNE 24, 2013

They simply remind us of the facts above – that the majority of learning and development comes through experiential and social learning in the workplace (the ‘70’ and ‘20’) rather than through formal classes and courses (the ‘10’). Performance support comes in many forms.

Performance Support 259

Performance Support Performance Develop PKM 259

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Performance Learning Productivity

APRIL 1, 2013

Learning can only be managed by the individual in whose head the learning is occurring. But they can’t manage the learning process for you. One of which is “if learning is managed by the learner, what will the technologies that support her look like in the next 3, 5, 10 years?” It is this.

PKM 210

PKM Management Compliance Training LMS 210

Learnnovators

MAY 10, 2015

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix.

Social Learning 100

Social Learning Social Integrate Blended Learning 100

Learnnovators

MARCH 21, 2015

Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” – Albert Bandura (Originator of Social Learning Theory) “ The research isn’t heartening.

Social Networks 100

Social Networks Social Learning Social Case Study 100

Tony Karrer

JUNE 9, 2009

- Clive on Learning , May 29, 2009 Capture Examples - eLearning Technology , May 29, 2009 Mistakes made in Academic Blogs - Don't Waste Your Time , June 3, 2009 Time Spent - The Learning Circuits Blog , June 1, 2009 Presentation: Camtasia in eLearning - Don't Waste Your Time , June 4, 2009 Does Deliberative Practice Lead to Quick Proficiency?

Knowledge Management 100

Knowledge Management Collaboration Expert Google Wave 100

Learnnovators

AUGUST 6, 2015

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. Standardization, efficiency, processes, supervisory management, planning, etc., And this happened around 2000.

Community 140

Community Social Technology Management 140

Jane Hart

SEPTEMBER 12, 2011

Simply replace the word “business&# in the quote above with the word “learning&# and it still makes sense. So, for instance the first paragraph would now read: “Social Learning ” is not about technology, or about “corporate culture&#. Performance problems can only be solved by training solutions.

Social Learning 216

Social Learning Social Networks Social Blended Learning 216

Ideaon

JANUARY 8, 2018

I have been asked a half-dozen times about my thoughts on Social Learning within corporations. At work we do use social tools such as Skype, Yahoo Messenger and YouTube for learning purposes. This makes me wonder whether everyone is classifying social learning as social playing.

Social Learning 73

Social Learning Social Social Networks Yahoo 73

TOPYX LMS

AUGUST 25, 2016

David Gurteen, author of the article Creating a Knowledge Sharing Culture , wrote, “ An isolated knowledge management program looked after by a privileged few is a paradox in itself and will not survive for long. Knowledge hoarding is extremely detrimental to any company. It is also tough to prevent. billion in 2013.

LMS 167

LMS Learning Management System Knowledge System 167

Jane Hart

AUGUST 14, 2012

Harold Jarche, in his recent post, Supporting workplace learning , uses a great little diagram to show that -. “It takes much more than courses delivered through a learning management system to support workplace learning in the network era.”

PKM 200

PKM Network Performance Support Support 200

Ed App

NOVEMBER 29, 2021

We’ve collected the best learning management tools – learn more about them here. Knowledge Management Tools. Transferring and sharing of business knowledge is now easier than ever before — thanks to the rapid increase of knowledge management tools on the market. SCORM Players.

HIPAA Training 52

HIPAA Training Authoring Tools Compliance Training Blended Learning 52

Integrated Learnings

APRIL 3, 2013

An online classroom offers many of the same benefits as face-to-face learning but it can be done remotely for a geographically dispersed group. In my experience this is one of the cheapest and quickest e-learning options. Performance Support Systems. Knowledge Management Systems.

Simulations 207

Simulations Wiki Lotus ActionScript 207

TOPYX LMS

AUGUST 25, 2016

David Gurteen, author of the article Creating a Knowledge Sharing Culture , wrote, “ An isolated knowledge management program looked after by a privileged few is a paradox in itself and will not survive for long. Knowledge hoarding is extremely detrimental to any company. It is also tough to prevent. billion in 2013.

LMS 100

LMS Learning Management System Knowledge System 100

CrossKnowledge

OCTOBER 10, 2019

This implies aligning L&D strategy to business and learner needs: we need to ensure that there is a clear line of sight between L&D activity and organizational performance. The Learning Needs Analysis has always been THE approach to aggregating common development needs and delivering a standard program.

Case Study 61

Case Study Performance Support Blended Learning Performance 61

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The training also extends to top management, informing them about industry trends and practical strategies to oversee business operations. But it doesn’t end there.

Case Study 91

Case Study LMS Customer Service Training 91

Jane Hart

AUGUST 27, 2012

Social Learning. Collaborative Working & Learning. e-learning/ OJT. Adding social. to the ”blend” Learning in the flow or work, “smart” working. peer-learning, collaborative learning. knowledge sharing. Management. Social learning. Online content-.

Blended Learning 198

Blended Learning Social Business Performance Support 198

Learnnovators

AUGUST 19, 2015

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning.

Social Networks 188

Social Networks Diversity Training Community Social Network 188

Learnnovators

DECEMBER 13, 2015

The crux of the problem lies in our inability to see how the culture of organizations stem from and is shaped by the very discourse of management that we have collectively subscribed to ever since the Industrial Revolution and the manufacturing era. The words become reality. The words become reality. Let me make a disclaimer.

Culture 170

Culture Social Change Business 170

Instancy

SEPTEMBER 18, 2023

To read more: [link] Instancy develops enterprise generative AI, learning, and knowledge management solutions, including personalized learning and performance support.

Report 52

Report Privacy Global Association 52

CLO Magazine

OCTOBER 23, 2012

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Lots of the opportunities to improve come through the network, through the people we learn with and from.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Actio Learning

JANUARY 27, 2022

[updated from the original publication of February 2019} We find the challenge of designing, and engineering, effective blended learning experiences exciting and compelling. What is blended learning? The term blended learning is often used synonymously with hybrid and multi-modal learning.

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

Learnnovators

JULY 6, 2015

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. In this post, I want to focus on the support and environment needed to get people started.

eLearning Strategy 133

eLearning Strategy Strategy Blended Learning Community 133

ProProfs

OCTOBER 23, 2017

Started as the ‘Social learning theory’ in the 1960s by Albert Bandura, it is widely used in psychology, education and communication domains. It states thatan individual acquires a considerable chunk of knowledge by simply observing others in regard to social interactions, experiences etc. Observational Learning.

Cognitive 100

Cognitive Theory Social Online Learning 100

Learnnovators

JULY 13, 2015

This post is inspired by the #ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. The chat was full of insights and learning, as always. And the trigger for this post was the question: How will learning & development shift in a PDW? Re-imagining Work and Learning in a Networked World.

Roles 140

Roles Social Networks Blended Learning Diversity Training 140

Upside Learning

MAY 7, 2010

Mobiles will become the platform of choice for workplace learning delivery (or learning/knowledge management system access). Performance Support will increase many-fold and we will see a lot of training take the shape of performance support. Tablets as support devices.

Learning Technologies 271

Learning Technologies Authoring Tools Technology Simulations 271

Jane Hart

APRIL 20, 2016

Listed below (in the right hand column) are 20 things that you, as a learning professional, will need to have done PERSONALLY in order to be adequately prepared to support new approaches to workplace learning in your organisation PROFESSIONALLY (as shown on the right-hand side). NEW WAYS OF LEARNING. NEW SKILLS.

Social Networks 100

Social Networks Performance Support Information Overload Social 100

Clark Quinn

JANUARY 27, 2015

(Note that this assumes a good formal learning design, not rote information and knowledge test!) Then there’s an associative stage where that explicit framework is supported in being contextualized and compiled away. social strategy technology' Finally, the learner continues to improve through continual practice.

Cognitive 100

Cognitive IBM Blended Learning Mentoring 100

Ed App

APRIL 20, 2022

Capitalizing on compliance training LMS will allow your organization to build and manage mandated training programs without any hassle. Loaded with multiple user-friendly features, this elearning platform gives you so much flexibility to build, customize, manage, and deploy training materials, all for free. . Cost: Request a demo.

Compliance Training 40

Compliance Training Compliance Virtual Classroom Blended Learning 40

Learnnovators

JANUARY 10, 2016

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities.

Emergent 100

Emergent Diversity Training Organization Blended Learning 100

ID Reflections

AUGUST 6, 2010

Clark Quinn, a thought leader in technology-mediated learning, said in 2000: mLearning is the intersection of mobile computing and elearning: accessible resources wherever you are, strong search capabilities, rich interaction, powerful support for effective learning, and performance-based assessment.

Mobile Learning 166

Mobile Learning Mobile iPod Wiki 166

Learnnovators

JUNE 22, 2015

Because of its blended nature – formal course content with informal and social learning woven around it – MOOCs cannot be a top down endeavour. This requires online community management skills on the part of the MOOC facilitator. Learners need to take onus of their own experience and engage and be involved.

Diversity Training 154

Diversity Training Blended Learning Skills Learner 154

Learnnovators

JUNE 8, 2015

Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ). “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning.

Blended Learning 124

Blended Learning Cognitive Diversity Training Micro-Learning 124