IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

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Performance Support Support Help Organization 114

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

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Performance Support Personal Learning Support Personal 52

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

Performance Support 52

Performance Support Services Support Compliance Training 52

Learning Pool

NOVEMBER 30, 2022

Employees’ knowledge and experience are valuable commodities. That’s why for L&D the capture and sharing of knowledge need to be a top priority. Realizing your investment in knowledge. But because these exchanges are private, informal knowledge is shared unevenly. 8 ways to build a knowledge-sharing culture.

Knowledge 98

Knowledge Guide Diversity Training Social Media 98

TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Kill the curse of knowledge.

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Knowledge Base Knowledge Scanning Write Blog 52

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. with more on-demand training.

Performance Support 202

Performance Support Social Networks Metrics Support 202

Docebo

SEPTEMBER 16, 2020

The goal of most onboarding solutions is to integrate a new employee into your organization or familiarize a customer, client, or partner with your product and/or services. The quicker they can retain the information they need, the quicker they’ll be able to perform on their end for the business. Improve channel partner performance.

LMS 246

LMS Organization Case Study Learning Management System 246

Infopro Learning

MARCH 24, 2023

Leadership development is a crucial aspect of any workplace, as it helps to ensure that individuals have the necessary skills and knowledge to lead and manage teams effectively. Workshops and seminars are excellent opportunities to gain new skills, expand one’s knowledge base, and collaborate with other experts in the same sector.

Leadership 419

Leadership Skills Attitudes Gartner 419

IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

Performance Support 52

Performance Support Support Help Organization 52

BrainCert

DECEMBER 12, 2022

Gathering data such as demographic information and the existing knowledge base of the learners can help develop an appropriate strategy for developing eLearning modules. This should include theoretical subject matter and practical exercises to help learners apply their knowledge.

Developing eLearning 59

Developing eLearning eLearning Strategy Blended Learning Develop 59

Nick Leffler

MAY 27, 2015

Hopefully dropping some knowledge on the knowledge-base will open the flood gates. There’s been a few times when a knowledge base has popped up in my world lately, from where I put things in a closed internal environment to being available to the public. What role do you need in the knowledge base?

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Wiki Knowledge Free Knowledge Base 100

Adobe Captivate

JULY 10, 2018

In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. As we note from this model, organizations need to focus more on the informal and social learning aspects to effectively achieve their learning mandates.

Performance Support 45

Performance Support Support Performance Tools 45

Docebo

SEPTEMBER 16, 2020

The goal of most onboarding solutions is to integrate a new employee into your organization or familiarize a customer, client, or partner with your product and/or services. The quicker they can retain the information they need, the quicker they’ll be able to perform on their end for the business. Improve channel partner performance.

LMS 130

LMS Organization Case Study Learning Management System 130

CourseArc

APRIL 28, 2017

All organizations now have the option to track user performance. This information empowers instructors to make any helpful interventions or instructional decisions that may be necessary to support online students, especially if they’re struggling to succeed. Why Is Seeing a Learner’s Progress Useful? Nothing at all!

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Performance Support Compliance Training Performance Analytics 183

CourseArc

MARCH 13, 2020

As entire departments and schools migrate to virtual classes, you will have an increasing demand for CourseArc use—from both internal and external organizations. We are here to assist you in any way we can and want to share some specific supports we are implementing. Use of CourseArc. Lunch and Learn Sessions.

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Server Synchronous Asynchronous Performance Support 330

Hurix Digital

OCTOBER 31, 2023

Application Training is a targeted educational program aimed at equipping healthcare professionals with the knowledge and skills required to proficiently use specialized software and tools relevant to their roles. Tailor the training content to suit the specific roles and specialties within the healthcare organization.

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Compliance Training HIPAA Training Organization Simulations 52

IT Training Department Blog

SEPTEMBER 11, 2023

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. While it’s true that a comprehensive knowledge base is crucial, the key lies in training employees right the first time and educating them on the resources available.

Diversity Training 104

Diversity Training Help Companies Performance Support 104

Ed App

SEPTEMBER 19, 2021

Managing your organization’s data, projects, tasks, and content resources is now made easier through the use of web-based knowledge management software. Knowledge Management Software #1 – EdApp. Knowledge Management Software #2 – Nuclino. Knowledge Management Software #3 – Zoho Showtime.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

TOPYX LMS

AUGUST 25, 2016

Leaders know that their organizations’ ultimate success and growth is dependent upon culture, not solely, but majorly. Companies having exemplary culture are ones that not only survive indefinitely, but profit when other organizations are going under. Others interpret company culture as an organization’s “personality.”

LMS 167

LMS Learning Management System Knowledge System 167

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Product Knowledge Training Objectives (and Use Cases). What Are the Different Types of Product Knowledge? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Product Knowledge Training Objectives (and Use Cases). What Are the Different Types of Product Knowledge? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Knowledge Guru

OCTOBER 22, 2014

Since the release of Knowledge Guru in 2012, our team has spent thousands of hours researching the science of learning and serious games. Most importantly, we’ve listened to our growing customer base to find out what features and functionality they need to make serious games a success in their organizations.

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Report Games Knowledge Player 170

IT Training Department Blog

NOVEMBER 2, 2023

It quickly becomes evident that people are struggling to adapt to the new technology, hindering their productivity and affecting the overall efficiency of your organization. When it comes to custom tech or processes that are unique to your organization, providing quality training is indispensable.

Social Networks 120

Social Networks Technology Companies Custom 120

EI Design

DECEMBER 19, 2016

In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. As we note from this model, organizations need to focus more on the informal and social learning aspects to effectively achieve their learning mandates.

Performance Support 40

Performance Support Performance Support Tools 40

Lambda Solutions

JULY 5, 2023

Course management: Create new courses, manage enrollments, and organize course materials using the course management tools. Grading and feedback: Use the built-in grading tools to assess student performance. User management: Add and manage user accounts, assign roles, and set permissions for different user groups.

Moodle 130

Moodle Online Learning Guide Effectiveness 130

Integrated Learnings

MAY 16, 2011

One thing that struck me was how often Masie recommended that just-in-time electronic performance support would often meet an organization's needs instead of traditional training. This ties in with thoughts lately that a good bit of online training might better be presented as electronic performance support organized in context.

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Performance Support Masie Support Lectora 212

IT Training Department Blog

NOVEMBER 13, 2023

Rather than relying solely on isolated training sessions or lengthy user guides ( user guides are horrible for training ), a digital adoption platform empowers employees to acquire new skills and knowledge in real-time, right when they need them most. This is a Pendo walkthrough that has the user perform the action.

Adoption 117

Adoption Adopt Digital Platform 117

Epilogue Systems

APRIL 3, 2024

This concept serves as a central hub of expertise, best practices, and governance to ensure the successful adoption and optimal use of digital tools across an organization. It focuses on standardizing methodologies, sharing knowledge, and ensuring that digital tools are used efficiently and effectively throughout the enterprise.

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Adoption Adopt Digital Platform 52

IT Training Department Blog

MARCH 5, 2024

When it comes to creating contextual support in a software application your company is making, you have options. And as organizations navigate the complexities of implementing new software systems, the need for tailored guidance and support has never been more critical. Primary purpose? But it doesn’t have to be that way.

Software 103

Software Help Corporate eLearning Player 103

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Ed App

NOVEMBER 4, 2021

Transferring and sharing of business knowledge is now easier than ever before — thanks to the rapid increase of knowledge management tools on the market. To help you out, we’ve listed below the 10 best knowledge management tools and compared their key features, benefits, and pricing plans. . Cloud-based authoring tool.

Knowledge Management 52

Knowledge Management Knowledge Authoring Tools Tools 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. This is the second in a series on customer training so you can create a powerful customer education program for your organization. Organizations need to educate their customers on the products or services they sell.

Custom 190

Custom Education Authoring Tools Miro 190

IT Training Department Blog

AUGUST 3, 2023

It’s the process of providing employees with the necessary tools and knowledge to use technology efficiently. Only companies that provide sufficient professional development opportunities for employees will reap the benefits of technology launched to help the business perform better. Essentially enabling people with technology.

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Roles Performance Support Training Train 94

Learning Pool

DECEMBER 8, 2023

However, before we get to training, we need to know the specific knowledge gaps that need to be addressed. In this article, we will explore the steps you need to take to effectively detect and overcome skill gaps using AI, as well as how automation can support personalization.

Skills 109

Skills Simulations Metrics Performance Support 109

TOPYX LMS

AUGUST 25, 2016

Leaders know that their organizations’ ultimate success and growth is dependent upon culture, not solely, but majorly. Companies having exemplary culture are ones that not only survive indefinitely, but profit when other organizations are going under. Others interpret company culture as an organization’s “personality.”

LMS 100

LMS Learning Management System Knowledge System 100

Living in Learning

JULY 12, 2009

Two reasons: Traditional approaches to learning still fall short on delivering sustained performance. Economic contraction demands better return on dollars spent within organizations. If organizations expect their workers to become more agile, they must enhance their ability to think and draw conclusions quickly.

Performance Support 100

Performance Support Agile Support Performance 100