Vitalyst

MARCH 8, 2018

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. They have to manage themselves. They must have autonomy.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

ID Reflections

AUGUST 28, 2012

This taught me a few things about work, technology and myself. Work —complex knowledge work requires solitude as well as collaboration. Ever since I started working primarily from home, I realized (even more so than before) the importance of online communities—within my organization and without.

Stock 124

Stock Skype Knowledge Worker Community 124

Tony Karrer

NOVEMBER 10, 2008

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Tony Karrer

DECEMBER 14, 2010

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Top eLearning Sites?

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

Tony Karrer

NOVEMBER 22, 2008

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. Learning 2.0 Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

CLO Magazine

DECEMBER 10, 2012

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. • Reorient Managers to Guide and Empower Knowledge Workers : Focus managers on removing complications that arise in a less routine, more ambiguous work environment.

Study 77

Study Develop Knowledge Worker Collaboration 77

Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

DECEMBER 14, 2009

I’m convinced that we are all struggling to have our Work Skills Keep Up. Each of these allowed me to fast forward my learning and share knowledge effectively. And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. However, during 2009, I had a bit of an aha moment. eLearning 2.0

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

DECEMBER 16, 2008

However, one thing that was very interesting to find in the discussions is that I feel there is a gap between these patterns for using SharePoint and the idea of helping concept workers address the Knowledge Worker Skill Gap and begin to be able to work and learner better. A lot of what eLearning 2.0

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

ID Reflections

JANUARY 3, 2011

Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)

Cognitive 136

Cognitive Information Overload Diversity Training Behavior 136

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. About Tony Karrer Dr.

Social 100

Social Free Sun IBM 100

Tony Karrer

AUGUST 30, 2007

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 and eLearning 2.0 Revisited ).

Wiki 100

Wiki PLE LMS eLearning 2.0 100

Tony Karrer

APRIL 7, 2009

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Applications in Learning Rethinking Learning Styles Understanding E-Learning 2.0

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Clark Quinn

OCTOBER 20, 2008

In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring. A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. Finding content was the biggest challenge.

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Jay Cross

AUGUST 2, 2009

Peter Drucker’s six factors for knowledge worker productivity are core principles for designing learnscapes. Knowledge worker productivity demands that we ask the question: “What is the task?&#. It demands that we impose the responsibility for productivity on the individual knowledge workers themselves.

Productivity 36

Productivity Product Knowledge Worker Innovation 36

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Drucker We are truly in a time of incredible innovation of work skills. We are struggling to keep up.

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

FEBRUARY 3, 2009

Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Tony Karrer

JUNE 26, 2007

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need? In other words, in a world with Wikipedia, blogs, social networking, etc. -

Scanning 108

Scanning Media Skills Cognitive 108

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

Big Dog, Little Dog

DECEMBER 29, 2005

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century." He asked me if the subject is important.

Wiki 32

Wiki Knowledge News Journal 32

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Who in an organization is responsible for supporting and improving work?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

EI Design

JULY 30, 2018

Most companies still adhere to a traditional labor structure of employing full-time workers, hoping to find the best talent within driving distance of an office. It makes sense to insist that employees all work next to each other on a factory assembly line. This new paradigm is optimized for knowledge work, like L&D.

Specialist 40

Specialist Instructional Design Virtual World Project 40

Tony Karrer

DECEMBER 3, 2008

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Jay Cross

APRIL 20, 2010

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Organizations must stop thinking of learning as something separate from work. Workscaping.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Tony Karrer

JANUARY 3, 2008

Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. My guess is that it doesn't take much more to get it to happen with a small group than getting it to happen with two or three people. And the barriers are getting lower all the time.

Predictions 100

Predictions Authoring Tools Instructional Design Virtual Classroom 100

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. Personal in Personal Knowledge Management - eLearning Technology , July 22, 2009. Knowledge Skills Mentoring Tips - Best of eLearning Learning , July 14, 2009.

Social Media 40

Social Media Media Social Skills 40

Tony Karrer

MARCH 25, 2009

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. This is probably THE challenge of the 21st century.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. He also sent me all the questions so I could think about them.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Experiencing eLearning

NOVEMBER 19, 2009

Specifically focusing on OTJ skills & knowledge. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. Focused on knowledge workers–people who use digital info in their jobs. tension.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Tony Karrer

NOVEMBER 24, 2008

Evaluator knowledge limit - In most cases, the person doing the performance evaluation knows less about the subject that the performer. To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation.

Evalution 100

Evalution Performance Knowledge Worker Social Media 100

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Jay Cross

MARCH 14, 2010

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

Blended Learning 100

Blended Learning Performance Support Compliance Training Social Learning 100

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross's Informal Learning

DECEMBER 17, 2008

It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. Workers were then expected to do them; the less variation, the better. Innovation was not a worker’s responsibility. In a knowledge company, you are paid to think; that’s where intangible assets come from.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64