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5 Reverse Mentoring Topics to Empower Reverse Mentors

Chronus

Reverse mentoring flips the standard mentoring script. However, reverse mentoring can support many different missions. Here are some reverse mentoring topics for reverse mentors and mentees to address. The same is true for reverse mentoring. Often, the goal is to tutor senior employees on technology.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. How to do that?

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits. Step 1: Planning.

Knowledge 380
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Onboarding New Employees: Strategies for Better Performance and Retention

Infopro Learning

Quality onboarding can lead to significant improvements in employee performance and employee retention rates. These strategies also have a direct impact on both employee performance and retention. One of the best ways you can set your team members up for success is by providing them with an onboarding checklist.

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Leadership Coaching for Executives through Mentoring

Chronus

Mentoring can play a vital role in leadership coaching, as a personalized way to support leaders and help them develop. Often, this is a typical style that mentors use with mentees, especially at the start of a mentoring journey or when the mentor needs to pass on specific knowledge or solutions.

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Building a Strong Employee Onboarding Process: Key Elements and Best Practices

Infopro Learning

Employees with favorable onboarding experience are more likely to exhibit higher job satisfaction and have a greater tendency to stay with the company for an extended period of time, contributing to better overall performance. Train new hires on daily work software such as Zoom, Slack, Asana, Trello, MS Teams, Google Docs, or Basecamp.

Metrics 444
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Coaching vs Mentoring: Key Differences, Benefits, and How To Use Them

learnWorlds

Did you know that 84 percent of Fortune 500 companies and 100 percent of Fortune 50 companies have mentoring programs? ?? Mentoring and coaching are two key development practices that have become quite popular, but how much do we really know about them? 1 What Is Mentoring? 4 How Can Coaching And Mentoring Help Your Business?

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