From the Coleface

FEBRUARY 29, 2008

When you first turned your thoughts to evaluating training, it’s odds-on that a colleague or consultant recommended you to have a look at the Kirkpatrick model. In March’s TJ, Hatty Richmond writes about her research on L&D practitioners who had been involved in evaluating training courses.

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From the Coleface

OCTOBER 3, 2007

So how does this apply to training? Well, you can apply TA to delegation, business development, time management, handling potentially difficult conversations more effectively, assertiveness…pretty much any interpersonal skills training that you’re involved in. The session will be facilitated by the excellent Anne Storey.

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From the Coleface

AUGUST 4, 2014

If comfortable for this incident to be referred to on a training course or in a face to face presentation, why not in e-learning? accountancy e-learning legal training' Your people are already trusted to handle plenty of confidential information, why would you not trust them with this? What’s different?

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Compliance Training Compliance Confidentiality Poll 124

From the Coleface

AUGUST 27, 2008

Over many years of running Train the Trainer courses and coaching facilitators, I’ve spent time talking about learning styles e.g. Honey & Mumford and occasionally Visual, Auditory & Kinasethetic. The ELN website highlighted a clip on YouTube which I think that anyone running a Train the Trainer course should watch.

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From the Coleface

MAY 28, 2012

How effective is virtual classrooms training in comparison with traditional classroom training? What virtual classroom technology would you recommend? What factors influence the success or failure of virtual classrooms in terms of effectiveness? How do you change the learning culture to treat VCT as seriously as ILT?

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Virtual Classroom Expert Online Learning Online 100

From the Coleface

SEPTEMBER 18, 2009

The “conspiracy of convenience” is “that the manager comes to the training manager and says, ‘I’ve got a problem, my people need training’. The training manager says, ‘Fine, we’ll develop a training programme’. And because no-one measures it, nothing necessarily happens, but everyone’s happy.

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From the Coleface

DECEMBER 9, 2008

My awakening was about face to face training and how the introductory session sets the tone. When I was working as an in-house trainer for a Big Four firm, the message from on high was that the business needed training courses to be more challenging. For the full story on what Positive Psychology is see www.cappeu.org.

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From the Coleface

APRIL 19, 2013

accountancy legal training' UK plc needs people to think more deeply, creatively and relate to each less superficially, and most of all to break out of the negative mindset that too much news consumption engenders.

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News Information Overload Confidentiality Reputation 124

From the Coleface

SEPTEMBER 9, 2014

e-learning training' Journal of Business and Psychology, 27 (4), 375-394 ) found: “Findings suggest that meaningful differences among generations probably do not exist on the work-related variables we examined and that the differences that appear to exist are likely attributable to factors other than generational membership.”.

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Management Association LMS Association Learning Management System Journal 133

From the Coleface

JULY 16, 2008

Many organisations that currently offer face to face training to clients have wrestled with the problem of what to do about blended learning and how it fits their commercial model. There are several risks that a training organisation will feel wary of when it comes to blending: Will our current staff stay on board?

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From the Coleface

DECEMBER 18, 2007

In the posting Corporate eLearning’s Dirty little Secret , the results from a survey of instructional designers and developers show that using web-based training to learn about how to use authoring tools is the least popular method of learning. Vendor training. Well there’s lies, damn lies and statistics.

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Delicious eLearning Guild Coaching Survey 100

From the Coleface

JUNE 25, 2013

accountancy e-learning legal training' Often you’ll want learners to add their own favourite content so it may be appropriate to aim for 80% comprehensiveness rather than 100%. Happy curating!

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Photoshop Photography Search Resources 153

From the Coleface

OCTOBER 13, 2008

He suggests that a typical ratio of organisational effort around a training course 10% pre-work, 85% learning event and 5% follow up would have greater impact if the allocation was 26% pre-work, 24% learning event and 50% follow up.

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From the Coleface

DECEMBER 24, 2013

He demurred and said that the biggest emotion had been relief – he and Steve Redgrave believed that they were best in the world and had trained so hard that even if they had a bad day they would still win. training' I asked him how happy he’d felt when he’d won his Olympic Gold.

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Conference Sales Performance Training 100

From the Coleface

DECEMBER 8, 2008

I hate to see pseudo-science such as this masquerading as fact – the sooner that training writers (and editors) stop publishing claims like this, the better for the profession as a whole.”. Whilst I’ve heard this percentage bandied about before, what was missing was anything to back it up.

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Statistics Reference Effectiveness Training 100

From the Coleface

JUNE 29, 2012

As a former training manager at a Big Four accountancy firm, I know many of the pressures that you are under. Happily I make the time to read and surf publications about training and e-learning. Hi…welcome to From the Coleface, brought to you from sunny Sussex by Viv Cole.

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Exercise Twitter Blogging Management 100

From the Coleface

NOVEMBER 4, 2014

accountancy e-learning legal training' To make a positive difference you need a great understanding of what you’re changing. It’s worth investing the time so that you can.

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Learner xapi Analysis Survey 124

From the Coleface

MAY 9, 2013

” e-learning training' For those of you who are unfamiliar with her, Cathy’s genius is to take a situation that really annoys e-learning practitioners and turn it into something positive that provides a workable solution.

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e-learning company Version Budget Reputation 124

From the Coleface

JUNE 23, 2009

Designers of face to face training know that there is a relatively small number of learning points that you can fit into an hour of classroom training whilst keeping things interesting and promoting interactivity.

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Content Budget Cost PowerPoint 100

From the Coleface

AUGUST 6, 2007

Prensky’s metaphor of people being digital natives (intuitively understanding how recent technology works) or digital immigrants (needing support/ training in order to grasp new technology) seems wonderfully rich to me. Here’s an example from recent life.

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Digital Picture Emergent Adoption 100

From the Coleface

JUNE 24, 2008

L&D’s role will be more to facilitate the process of self-managed learning rather than being the monopolistic provider of training courses. To make best use of their time they will need to become more skilled at metalearning i.e. being more aware of how they learn best and choosing the appopriate learning approach.

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From the Coleface

JULY 17, 2007

If a training identifies that learners need some learning content, it typically goes through the following process. I attended a Clive Shepherd webinar today and found that one of his early slides encapsulated what I’d been reflecting upon for a while.

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From the Coleface

JULY 3, 2007

Are your firm’s training materials saying what’s easy, rather than what the science actually says? If only trainers were more discerning in reporting the “science bit” accurately. Are there any other bits of bad science in L&D that get your goat? Add a comment. Revise them quietly, I won’t tell…

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Research Communication Issue Report 100

From the Coleface

OCTOBER 29, 2015

p19: 29% see their in-house e-learning as synonymous with compliance training – they are in “the compliance e-learning cul-de-sac” p20: Targeting learning by job role. Useful checklist: “How can we make compliance training more relevant to individuals?” p48: “Thoughts for the future.”

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Compliance Training Compliance Case Study Predictions 100

From the Coleface

MARCH 11, 2015

” e-learning training' .” So when someone says “research says…” a polite enquiry may be in order…along the lines of: “Which research? Could I have the link please?”

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Research Learning Styles Reference Teach 100

From the Coleface

AUGUST 3, 2009

Budget cuts have moved the goalposts; it used to be a choice of “face to face training or e-learning”, increasingly it’s a choice between “work it out yourself or e-learning” This has driven up e-learning usage and consequently driven down scepticism. It’s the recession, stupid.

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Virtual Classroom Compliance Training Services Survey 100

From the Coleface

JANUARY 21, 2008

It seems that in its constant desire to be taken seriously by people ‘in the business’, training professionals have been telling a few porkie pies about the scientific basis of their stories.

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Study Classes Issue Survey 100

From the Coleface

MARCH 11, 2009

At a time of training budgets being cut further, good customer service seems like a way for companies to differentiate and therefore grab a larger slice of a shrinking pie. As money gets tighter, the Buffet metaphor of seeing who’s wearing swimming costumes when the tide goes out applies.

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Customer Service Services Custom Budget 100

From the Coleface

JULY 10, 2007

Information Transfer won “E-learning Project of the Year” from the Institute of IT Training in 2007 “Best e-learning project securing widespread adoption” at the national E-learning Awards in 2006 for e-learning that they did for the Priory Group.

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Adoption Adopt Communication Budget 100

From the Coleface

AUGUST 2, 2012

Also learners may well be accessing the learning in situation where they might get interrupted e.g. the train arrives or the boarding call for the plane goes out. If you want learners to resume learning after that interruption then bookmarking is key.

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Mobile Metrics Learner Design 100

From the Coleface

SEPTEMBER 30, 2013

training' As someone who has often questioned the value of “Employee of the week” awards and glowing profiles in newsletters, this is a welcome piece of research. It will be interesting to see how further research unpicks the nuances of effective praise in the workplace.

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Comparison Newsletter Social Media Research 100

From the Coleface

DECEMBER 4, 2007

Not all of the time management techniques that are typically found on training courses work for everyone. Whilst our scripts may be helpful in many situations, recognising our own scripts and how to flex them is essential. Scripts give us an insight into why and the path to greater effectiveness.

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Analysis Management Work Styles Network 100

From the Coleface

DECEMBER 6, 2009

Training courses and e-learning modules are longer events so you need to be careful about how you extrapolate what the generation effect says. The longer the course/ module the more that learners will get bored and frustrated by devices like this.

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Cognitive Effectiveness Association Module 100

From the Coleface

FEBRUARY 15, 2013

As an independent L&D consultant who has expertise in face to face training, e-learning and happens to be a Chartered Accountant with digital marketing experience, Linkedin allows people who are looking for my skillset to find me. It would be crazily more expensive for me to have the same reach via my company website.

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LinkedIn Social Networks Photo Privacy 150

From the Coleface

JULY 12, 2007

Urgent projects such as change management, team building, systems training, aligning competencies and curricula. This has several implications for the L&D department in a professional firm: Reduced discretionary spend where firms are trying to make themselves look as lean as possible before a merger.

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From the Coleface

AUGUST 10, 2009

Over the years on Train the Trainer courses, I have witnessed hundreds of course delegates learn from failing to be able to give adequate instructions for a novice to make a jam sandwich or wrap a pad of Post-Its in paper. It’s well known amongst trainers just how hard it is to issue clear instructions that people can follow.

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From the Coleface

SEPTEMBER 12, 2007

Back when I was a training manager at a big four accountancy firm, I was wary of becoming too focused on internal clients; I wanted to know what other similar organizations were doing to harness technology to improve their learning offering. I have recently completed the e-learning census of e-learning usage amongst the top 15 UK law firms.

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