Customer Complaints, How to Avoid the Traps
eLearning 24-7
JANUARY 5, 2011
When it comes to the e-learning market, specifically the LMS space (and you can toss in LCMS, CMS, Learning Portals as well), there are a lot of traps that customers fall into and can’t get out. Trust me, they will meet it. And yes, there are times it is both parties. E-mail within 24 hours or less.
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