Give User Adoption the Respect it Deserves | Social Learning Blog
Dashe & Thomson
MAY 16, 2011
You can have the best software in the world, with the most sophisticated features, analytics and integration, but if people don’t use it, it isn’t going to add value. Make the “new” stuff the “now” stuff in the workflows of the groups and teams in the organization. Features are rarely the driving force behind successful user adoption.
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