Clark Quinn

FEBRUARY 27, 2013

I think Ruth Clark’s provides a great service in presenting what the research says on elearning, starting with her highly recommended book eLearning and the Science of Instruction. However, I think the article really only makes the latter point, and I think that’s a disservice. Yes, it requires good design.

Teach 203

Teach Games Taxonomy Research 203

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. How to create a great customer service training plan. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

E-Learning Provocateur

NOVEMBER 25, 2012

Universities will finally accept they are service providers. As the latest edition of Educause Review indicates, universities are fee-for-service businesses. No more lazy professors, no more specious journal articles. That means they are subjected to market forces such as competition. Universities will flip their classrooms.

OER 226

OER Pedagogy Social Networks Wiki 226

Continu

SEPTEMBER 24, 2019

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do.

Customer Service 75

Customer Service Services Custom Authoring Tools 75

Cloudshare

DECEMBER 23, 2019

We live in a world of on-demand services and internet-connected devices, so focusing on a lengthy lecture probably isn’t a suitable way to learn for most. A typical setup is for the online component to provide additional exercises to complement the in-class lecture. The same principle applies to training in a B2B setting. Scalability.

Blended Learning 119

Blended Learning Blended Virtual Classroom Lecture 119

Gyrus

NOVEMBER 9, 2016

Blog #2 Customer Service Excellence during Implementation. In my last article I shared how providing good customer service should never be your goal. Excellent customer service flows naturally from a corporate commitment to excellence in all areas. Instead, a company should focus on fostering a culture of excellence.

Music 145

Music Customer Service Communication Services 145

Docebo

DECEMBER 12, 2022

Upskilling, far from simply being a tick box exercise or something only to invest in when times are good, could hold the key to your businesses’ ability to weather the upcoming storm. The report shows savings of nearly £50,000 per employee in the financial services sector alone. This article originally appeared in HRReview.

Budget 168

Budget Business Docebo Culture 168

CourseArc

APRIL 19, 2023

The voicebot at the other end of the customer service line gets you results, without waiting or push-button menus. In this article, we’ll describe the standard text to speech meaning and list some of the populations who benefit from TTS. That frees you up to drive, exercise, or clean at the same time.

Text-to-Speech 235

Text-to-Speech Authoring Tools Voice Sound 235

Fly Plugins

MAY 21, 2024

Article Index Your Time What’s it worth? Domain & Hosting Plugins & Platforms Adding it all up Article Resources Course Time and Expense Estimator (Google Sheet) If you’re going to create an online course, your course is going to be designed to solve a problem. This article will focus on just that.

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Course Create Online Lesson 229

Hurix Digital

APRIL 28, 2025

Table of Contents: What are Video Captioning Services? Three Benefits of Video Captioning Services Ensuring Accessibility and Compliance Enhancing Video Accessibility Improving User Experience and Engagement What are Open Captions? What are Closed Captioning Services? What are the Benefits of Using Closed Captioning Services?

Video 52

Video Audio Text-to-Speech Compliance Training 52

Fly Plugins

JUNE 4, 2024

Discussing how to set up a lead magnet optin form is beyond the scope of this post, however, plugins like Convertful make the process simple to integrate your WordPress website with email list management services such as Aweber , MailChimp , or ConvertKit. Build trust first, give your subscribers real value…and the sales will follow. #2

Content 186

Content Course Podcasts Podcaster 186

Allison Rossett

SEPTEMBER 8, 2012

That’s how I described the status of mobile learning in an article in eLearn magazine ten months ago. We need to ensure that all work streams are considered: work time entry, access to employee self-service, and access to learning as well as technical on-line tools, and [access to] the knowledge base.”

Mobile 205

Mobile Diversity Training Performance Support Virtual Classroom 205

Ninja Tropic

APRIL 14, 2025

This could include workshops, group discussions, role-playing exercises, or online learning platforms. Competency-Based Training Examples Competency-based training basics is widely used across various industries, including customer service, sales, IT, and healthcare.

Corporate eLearning 52

Corporate eLearning Compliance Training Guide eLearning Strategy 52

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. Access to Resources Research Materials: Access to a wealth of research materials, articles, journals, and industry reports is essential for staying updated with industry trends and developments.

Compliance Training 221

Compliance Training Program Case Study Augmented Reality 221

LearnDash

OCTOBER 17, 2023

This article was originally published on Restrict Content Pro. For example, if a member can save real money on the products, services, or software that they already want or need, it becomes a no-brainer to sign up for your membership. What should a membership site include?

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Site Templates Community Website 278

Thinkdom

JANUARY 4, 2024

Make learning interactive with drag-and-drop exercises. Other articles you may like: ,, elearning Gamification: Create Memorable and Enjoyable Learning Experiences 5 Benefits of Interactive eLearning Content Development Emotional Engagement: Interactive eLearning mimics real-life scenarios, allowing learners to relate and engage deeply.

Content Developer 105

Content Developer Interactive Simulations Content 105

KnowledgeOne

FEBRUARY 25, 2021

Here are a few things to consider: Resource refresher: It can be a good idea for educators to remind students of university services and resources at their disposal throughout (and after) the pandemic. There are several mental health services and resources available to students and faculty alike. Goldberstein, E., & Hunt, B.,

Authoring Tools 119

Authoring Tools Forum Blackboard Classes 119

Arlo Training & Events Software

JANUARY 16, 2025

From scenario-based exercises to virtual reality simulations, interactive training helps participants actively participate in the learning process rather than passively observing. Customer Service Training: Simulated interactions with customers help train employees to handle various scenarios effectively.

Compliance Training 52

Compliance Training Blended Learning Examples Interactive 52

Hurix Digital

APRIL 28, 2025

The IT services industry has grown by almost 52% since 2020 and is currently valued at $1,420 billion as of 2024. Automates Routine Tasks Bots can efficiently handle a wide range of repetitive tasks, from password resets and IT asset management to service desk ticket routing.

Security 52

Security Authoring Tools Conversation Integrate 52

KnowledgeOne

APRIL 23, 2020

Related articles: Online Training: Inspiring Self Confidence in Learners. ” Related articles: Communication tools to increase engagement in online learning. Related articles: The importance of emotions in learning. For detailed advice, see our article Creating inclusive online training courses: follow the guide.

eLearning Strategy 119

eLearning Strategy eLearning eLearning Tools Micro-Learning 119

Global eTraining

FEBRUARY 23, 2023

In turn, I want to share some of that awareness with you from time-to-time in these articles. Unlike other plugins, we provide full service to all combinations of learning styles – with access to videos, screenshots, audio instruction, hands-on exercises and more.

Authoring Tools 98

Authoring Tools Product Productivity Train 98

Hurix Digital

DECEMBER 4, 2023

Quality customer service stands at the core of a successful business. Additionally, it elevates employee motivation, fostering a workforce that is not only skilled but also deeply engaged in delivering exceptional service. Table of Contents: What Is Customer Service Training?

Customer Service 52

Customer Service Services Custom Diversity Training 52

learnWorlds

SEPTEMBER 2, 2021

As people continue to be on the lookout for weight loss services that will allow them to live a healthier life, the interest in more customized workout programs becomes clearer. Step #7: Decide How Much to Charge for Your Services. ACE – American Council of Exercise. Step #5: Prepare the Video Training Content.

Personalization 98

Personalization Personal Authoring Tools Online 98

The Learning Rooms

APRIL 11, 2025

Software as a Service – with this distribution model, software applications and platforms are licensed through subscriptions. Keywords used to describe and group content including blog articles, videos, and images etc. They can report medical, biological and exercise data. A product/service that can be branded by a client.

Diversity Training 52

Diversity Training Compliance Training Digital Blended Learning 52

Tesseract Learning

FEBRUARY 16, 2022

This article showcases 5 examples of scenario-based learning. The scenarios can be related to a day-to-day office scenario, product or service sale to a prospective customer, customer service experience or insight, particular skill development, team-building exercise, resolving common business issues, etc.

Compliance Training 98

Compliance Training Examples Effectiveness Customer Service 98

Tesseract Learning

AUGUST 5, 2020

They can practice doing light physical exercises, yoga, and meditation. This is also a good position and exercise for the body, after having meals. To know more about our services and how we can help you, contact us or write to us at <suresh@tesseractlearning.com>.

Exercise 105

Exercise Write Blog Communication Issue 105

TalentLMS

JANUARY 8, 2021

In this article we’ll talk about why you need to offer a welcome kit to remote employees and what you can (and should) include in it. But if your new hire will be working on sales or customer service and is required to make several calls to clients every day, they shouldn’t have to use their own devices. The above and beyond gifts.

PENS 98

PENS Meridian Internationalization Survey 98

Learnnovators

JULY 12, 2023

So that’s my goal in this article. Similar to marketing any other product or service, the objective of these campaigns is to attract potential learners and convince them to check out the learning course, or to create awareness about your L&D initiatives. For instance, like exercising three times a week.

Behavior 130

Behavior Change Skills Social Networks 130

Arlo Training & Events Software

NOVEMBER 3, 2024

Strategies like real-time group problem-solving, role-play exercises, or even short, reflective prompts help create an environment where learners can connect meaningfully with the content and each other, countering the monotony of passive learning. and let participants add their responses. You can make them as detailed, or simple as you like.

Case Study 52

Case Study Activities Ideas Diversity Training 52

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Ninja Tropic

APRIL 10, 2025

This article explores eight competency-based training case studies from Ninja Tropic, each demonstrating how modern learning techniques drive business impact. Learners engage in interactive exercises, scenario-based challenges, and hands-on simulations to reinforce knowledge through experience. What is competency-based training?

Case Study 52

Case Study Compliance Training Corporate eLearning Examples 52

Gyrus

JUNE 18, 2023

Diverse Learning Resources A great online learning platform offers diverse resources like videos, e-books, interactive modules, and practice exercises. Learners gain valuable knowledge and real-world experience through expert-created content and hands-on exercises. Key features and benefits Interactive coding exercises and projects.

Diversity Training 130

Diversity Training Online Learning Platform Online 130

Gyrus

JUNE 18, 2023

Diverse Learning Resources A great online learning platform offers diverse resources like videos, e-books, interactive modules, and practice exercises. Learners gain valuable knowledge and real-world experience through expert-created content and hands-on exercises. Key features and benefits Interactive coding exercises and projects.

Diversity Training 130

Diversity Training Online Learning Platform Online 130

Gyrus

JUNE 18, 2023

Diverse Learning Resources A great online learning platform offers diverse resources like videos, e-books, interactive modules, and practice exercises. Learners gain valuable knowledge and real-world experience through expert-created content and hands-on exercises. Key features and benefits Interactive coding exercises and projects.

Diversity Training 130

Diversity Training Online Learning Platform Online 130

Gyrus

JUNE 18, 2023

Diverse Learning Resources A great online learning platform offers diverse resources like videos, e-books, interactive modules, and practice exercises. Learners gain valuable knowledge and real-world experience through expert-created content and hands-on exercises. Key features and benefits Interactive coding exercises and projects.

Diversity Training 130

Diversity Training Online Learning Platform Online 130

Gyrus

JANUARY 17, 2024

The article explores the pivotal role of training in fostering growth within a team through effective team training methods. Integrate Collaborative Activities Team-building exercises and collaborative activities enhance communication and build trust among team members. So, implement engaging activities for team engagement.

Teams 130

Teams Diversity Training Compliance Training Training 130

Gyrus

JANUARY 17, 2024

The article explores the pivotal role of training in fostering growth within a team through effective team training methods. Integrate Collaborative Activities Team-building exercises and collaborative activities enhance communication and build trust among team members. So, implement engaging activities for team engagement.

Teams 130

Teams Diversity Training Compliance Training Training 130