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An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn. This article presents a directory of over 75 customer education experts, who you can reach out to at any point and get advice on how to create a successful customer training program.
ABOUT KEVIN THORN: Kevin Thorn is an award-winning e-learningdesigner & developer, consultant, and owner of NuggetHead Studioz, LLC. , a boutique custom design and development studio specializing in online learning experiences. After retiring from the U.S. THE INTERVIEW: 1.
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