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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Conversion percentage: The first step in finding out your store’s conversion percentage is tracking the number of footfalls (customer visits) to the store. Operational Excellence.

Metrics 113
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6 End-of-Year Mistakes That Businesses Should Avoid

Coreaxis

6 End-of-Year Mistakes That Businesses Should Avoid How to Implement Effective Treasury Management in Pharmaceutical Manufacturing Don’t let these common end-of-year mistakes derail your business! As the end of the year approaches, it’s essential for businesses to reflect on their performance and plan for the future.

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What is Adobe Experience Cloud and How Does it Benefit Your Business?

Hurix Digital

Digital marketing is getting a new sheen with each passing day, with innovative tools that further streamline the bond between businesses and prospective customers. Adobe Experience Cloud tools benefit businesses of all scales. Your business revenues can thus grow exponentially.

Adobe 52
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The Power of Your Network | Social Learning Blog

Dashe & Thomson

From the business perspective, however, networking isn’t only helpful, it is mandatory. Business networking not only brings new business and new talent, but it supports collaboration – whether it’s collaborating with internal team members or making connections outside of the organization. So how do you build your network?

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Measuring Project Success: Thoughts for the Training Professional.

Dashe & Thomson

My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Download the whitepaper » Blog this!

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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. The figure was highest among large businesses, 42% of which spent money on informal learning during the year. In dollar figures, spending is minimal. Properly d.