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The point (hard to see though as it is) however, is that with learning - the changes are going on inside our own heads and bodies. I'd personally rather have us talk performance, but the industry has landed on learning, e.g., CLO, LMS, WLP, oh and eLearning. and it appears that Mark has had a bad day.
CLO magazine has a good, quick article that highlights what I think is an important point, especially for WLP professionals to consider. The article discusses the pitfalls of implementing best practices, especially in the information age, when those practices could change every other month, if not more.
Indeed, a couple of the stories seem to conflict ("Change Management vs. Change Leadership" and "Rise of the Change Manager"), many are the obvious ("The Best Approach to Training", "Stop Long, Boring Staff Training; Start Short, Social Learning Modules"), others are laments ("Intelligence Lost: The.
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