CLO Instant Messaging Skype Social Learning 
Jay Cross
DECEMBER 7, 2009
Today’s organizations are learning the power of people working together in real time. The use of instant messaging migrated from high school to corporate life. Skype gives people the ability to place free video calls over the Net. The social learning revolution has only just begun.
Jay Cross
NOVEMBER 15, 2010
The story is documented in eLearn Magazine : Several years ago Jay Cross (lead author of this article) realized that while he championed social learning in books and conferences, he did most of his work in solitary. When Charles Jennings retired as CLO at Thomson Reuters, we immediately invited him to join us.
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