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The Customer Education Experts Directory

learnWorlds

An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn. This article presents a directory of over 75 customer education experts, who you can reach out to at any point and get advice on how to create a successful customer training program.

Expert 52
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Social Learning Theory: What Is It & Its Importance in Workplace Training

Instancy

Social learning became the go-to workplace training approach during COVID-induced lockdowns. Read on to understand why you must adopt social learning as the way going forward in an age where managing remote teams is the new norm. Social Learning theory is no novelty. However, the learning model still had serious roadblocks.

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48 Books Every Aspiring Chief Learning Officer Should Read

TalentLMS

I might be biased, but being part of the learning and development community is not only fascinating but rewarding. But it’s also the reason that to be the best trainer/ training manager/ chief learning officer, you have to keep your learning and development top of mind too. Learning books (4).