Collaboration IM Long Tail 
Jay Cross
APRIL 7, 2009
It’s called collaboration software, and you should be using it. A recent study of 600 resellers revealed a “high demand&# for a collaboration-software program called SharePoint. Even after 15 years in the technology business, I found myself at a loss to explain (let alone justify) these sorts of collaboration tools.
Mark Oehlert
JULY 17, 2008
found via an article in the Wall Street Journal) turns out that a Harvard professor has found out that the arguments put forward by WIRED editor Chris Anderson in The Long Tail, might not be exactly spot on. " Elberse writes that "It is therefore highly disputable that much money can be made in the tail. " Geez.
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