Culture Knowledge Management Knowledge Worker Social Software 
Jay Cross
NOVEMBER 15, 2009
I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.
Janet Clarey
APRIL 2, 2009
Social media enables everyone to publish/access info inexpensively. Challenges to SMBs: resources, culture, loss of control of information, fear of loss of productivity/abuse, security. Organizations are just beginning to use social media technologies and few are using the social learning technologies available in their LMSs.
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