Custom Customer Service Internet Kirkpatrick 
Dashe & Thomson
APRIL 17, 2011
I have included Kirkpatrick’s Four Levels of Evaluation in every proposal I have ever written, and I wanted to hear from Kirkpatrick himself regarding his take on the current state of evaluation and whether his four levels are still viable. Well, based on where Kirkpatrick and his son James are today, I was completely wrong.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
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Dashe & Thomson
MARCH 15, 2011
And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. The title was “Expanding ROI in Training Programs Using Scriven, Kirkpatrick, and Brinkerhoff,” which sounds pretty academic. What I liked was that McGoldrick didn’t critique the Kirkpatrick model. But it wasn’t.
Dashe & Thomson
APRIL 12, 2011
Our conversation centered on whether or not companies should limit their employees’ use of the internet and social media while at work. One friend mentioned that her company doesn’t allow her to use the internet, period, because they expect her full attention to be on patients for the entire day. And she felt this to be acceptable.
Dashe & Thomson
FEBRUARY 9, 2011
Some of my photography can be seen in local art galleries and online through National Geographic image stock. Enjoy people; embrace life! Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MARCH 25, 2011
What’s more, they are beginning to use it at an increasingly young age – a recent study from the Joan Ganz Cooney Center and Sesame Workshop (producers of Sesame Street) found that 80% of children age 5 and under use the Internet at least once a week. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MAY 11, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
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