Dynamic Pixel

AUGUST 30, 2022

Many educational content development companies in India invest in E-Learning and Development Programs to train employees in modern processes. Another investment is when companies are adapting new technologies to their products and services. Steps to take during a training session to keep your employees engaged.

Companies 52

Companies Education LMS Services 52

Infopro Learning

MARCH 27, 2018

For example, employees may still encounter the same customer service issues, or sales hurdles that prevent them from hitting their monthly targets. It’s relatively easy to expand this database or remove online training resources that are no longer relevant. Develop How-To Guides And Online Training Tutorials.

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Compliance Training Authoring Tools Tips Content 193

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Thinkdom

OCTOBER 30, 2024

The ideal blend of learning, application, and performance is the ultimate goal for any eLearning program—it’s what ensures training makes a real impact. This balance isn’t achieved through traditional training methods like lectures, PDFs, or one-off workshops alone. TL;DR: Short on Time? Pricing : $33.99/month User Rating : 3.9/5

Simulations 52

Simulations Custom eLearning Development eLearning Tools Authoring Tools 52

TechSmith Camtasia

JUNE 27, 2017

Be so amazing that your customers want to tell everyone about their experience. Customer service is the new marketing.”. Providing outstanding customer service is one easy, attainable way to elevate your customers’ overall experience. Screen recordings work well for social media customer service, too.

Customer Service 66

Customer Service Services Custom Screencast 66

TalentLMS

APRIL 9, 2018

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations. Daily Dilemma Scenarios.

Customer Service 58

Customer Service Case Study Activities Services 58

TOPYX LMS

JANUARY 7, 2020

Customer training isn’t just for tech companies. Manufacturers, in particular, have a lot to gain by prioritizing customer training. 1 The online university features product training as well as practical cleaning tutorials. P&G’s training serves its current customers and attracts new ones, as well.

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Custom Companies Tutorial Train 130

Infopro Learning

JANUARY 2, 2025

However, with an overwhelming number of learning management systems (LMS) and digital training solutions in the marketplace, it can be hard to know where to start. Adjust permissions to suit your particular training needs. Reliable Technical Support: Rely on dependable customer service and quick problem problem-solving when needed.

Compliance Training 221

Compliance Training Platform Authoring Tools Corporate eLearning 221

TalentLMS

JANUARY 4, 2017

Are your online tutorials looking a bit drab? In this article, we’ll share 8 tips to jazz up your online tutorials in eLearning, regardless of your eLearning budget. How To Jazz Up Your Online Tutorials In eLearning. Online tutorials simplify complex tasks and topics. Online tutorials can be boring. Click To Tweet.

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Tutorial Compliance Training Tips Online 70

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Companies have already started experimenting with ChatGPT and generative AI to a known body of content and generating a course outline, module content, tutorials, quizzes and assessments within seconds.

Roles 221

Roles Case Study Virtual World Simulations 221

LearnDash

DECEMBER 19, 2023

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. Add-ons, extras, and related products and services that complement your content can appeal to your members and bring in extra revenue.

Tips 279

Tips Site Social Media Gamification 279

ProProfs

JANUARY 6, 2022

Online employee training. Live & On-Demand Training. An eLearning authoring tool is a type of software to create digital content such as video, images, online courses, online tests, audio, and games for training purposes. These let you do the following: Create custom digital content. Image & Video Manager.

Authoring Tools 52

Authoring Tools eLearning Tools Compliance Training Authoring 52

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Ninja Tropic

APRIL 10, 2025

Examples of Competency-Based Training in Corporate Training Competency-Based Training (CBT) is transforming corporate learning by emphasizing mastery of real skills instead of simply completing courses. What is competency-based training? Competency-Based Training in Action: Eight Case Studies 1.

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Case Study Compliance Training Corporate eLearning Examples 52

Ontuitive

JANUARY 9, 2023

This ensures that salespeople have access to the information and support they need to close deals and provide excellent customer service. For example, a DAP can deliver step-by-step instructions or video tutorials to help salespeople learn how to use a new CRM system. Improve productivity. Facilitate onboarding.

Adoption 197

Adoption Adopt Sales Digital 197

Docebo

MAY 19, 2016

Help Your Sales Team Seal The Deal Using 7 Online Sales Training Tips. In this article, I’ll share 7 online sales training tips that can help your sales team seal the deal. This can be a challenging task if they are disbursed and face-to-face training is out of the question or simply too expensive and time consuming.

Sales 97

Sales Teams Tips Online 97

eLearningArt

MARCH 14, 2018

Micro-learning Tutorial: 60 Minute Quick-Start Guide. What resource have you found most useful outside of the formal training process? What’s your #1 tip for [ACME customer service reps] to [handle an angry customer]? I’ll get more into re-purposing this content in the science-based learning tutorial.

Micro-Learning 71

Micro-Learning Tutorial Google Docs Create 71

OpenSesame

SEPTEMBER 24, 2010

This product is great for elearning developers who have existing PowerPoint training content that they want to convert, or instructional designers that don’t have much developer experience. Just like Studio ‘09, Storyline is supported by a knowledgeable customer service base that can help users with any problems or concerns.

Authoring Tools 40

Authoring Tools eLearning Tools Compliance Training eLearning Developer 40

Adobe Captivate

OCTOBER 12, 2018

Training is now recognised as not only needed in all industries but in some countries, it is mandatory to provide quality training to your employees. It is also vital that you provide training that can be accessed by all employees, including employees that may have accessibility impairments such as vision, hearing or motor skills.

Instructional Design 40

Instructional Design Instructional Instruction Design 40

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Hurix Digital

APRIL 13, 2025

Summary Boost your IT team’s performance with effective application training! This blog explores best practices for designing engaging, hands-on training programs that enhance skills, improve efficiency, and drive productivity. This is where Application Training plays a pivotal role.

Compliance Training 52

Compliance Training Performance Support Blended Learning Teams 52

Litmos

AUGUST 3, 2018

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . The most important reason for training your customers, however, isn't the learning itself. 1) Training builds loyalty. 1) Training builds loyalty. Want loyal customers?

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Custom Customer Service Train Training 74

Learningtogo

MARCH 29, 2018

8: Plan for training delivery. Now… on with the repurposing tutorial. In the tutorial below, we’re incorporating the following concept from the interview with Margie: The science of evolution and how brain developed. Take that same ”Goldilocks” question template and email template from the microlearning tutorial.

Content 127

Content Ratio Slides PowerPoint 127

WalkMe Training Station

AUGUST 9, 2018

If you’re struggling with any of the following criteria, Salesforce will benefit your business operations: The Importance of a Salesforce Tutorial. Without personalized training , staff won’t be able to unlock the true potential of the platform. A Good Salesforce tutorial will focus on five key functions: System Administrator.

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Tutorial Customer Service Sales Platform 45

IT Training Department Blog

APRIL 3, 2023

When it comes to being successful in any organization, technical training is a critical factor for success. Technical training helps to ensure that employees have the necessary knowledge and skills to contribute to the organization’s goals and objectives. But what is technical training and why is it essential?

Organization 97

Organization Performance Support Training Train 97

Arlo Training & Events Software

FEBRUARY 16, 2025

To run online training successfully training and course providers need tools that: Set up, deliver, and run online sessions: Trainers need an easy way to schedule and host online sessions, allowing them to connect with learners, present materials, and engage in real-time discussions. ’ selection panel.

Compliance Training 52

Compliance Training Diversity Training Blended Learning Authoring Tools 52

TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

TechSmith Camtasia

JUNE 28, 2013

Meet Michael Shane, the director of Microsoft Desktop and Soft Skills Training Company, Quasar. Quasar, a company based in the United Kingdom, specializes in delivering training on Microsoft applications and customer service to large organizations all over the world by providing courses where and when companies need them.

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Screencast Microsoft TechSmith Blended Learning 89

eLearningMind

DECEMBER 17, 2021

There are a lot of things to consider when choosing a delivery method for your employee training. The most important considerations are learning objectives and what’s best for the customer[KDR1] , but there are also practical matters like budget, whether the customer has a learning management system, and employee wellbeing, especially now.

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Sexual Harassment Training Methods Blended Learning Harassment Training 98

KnowledgeCity

FEBRUARY 10, 2021

Introduction The Benefits of Employee Training Programs What Training Do You Need? Not all training programs are the same. Some programs may teach hard skills, some may build leadership skills, and some may train for compliance. The Benefits of Employee Training Programs. What Are the Costs? Introduction.

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Sexual Harassment Training Compliance Training Harassment Training Diversity Training 98

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees? Why is Employee Training Important?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

eFront

APRIL 18, 2017

In this article, we’ll discuss 8 unexpected ways to integrate microlearning online training activities in your corporate eLearning program. How To Use Microlearning Online Training Activities. Bite-sized online training resources help employees broaden their understanding and explore the subject matter autonomously.

Compliance Training 69

Compliance Training microlearning Activities Blended Learning 69

Litmos

APRIL 11, 2019

Big Data can also help you determine how your corporate learners are faring and if the online training content is on target. In this article, I’ll share six tips to measure online training with the help of LMS metrics. . How To Measure Online Training With LMS Metrics. Online training courses are largely self-directed.

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Metrics Compliance Training LMS Online 84

TalentLMS

FEBRUARY 26, 2018

In this article, we’ll share 7 creative ways to incorporate YouTube videos into your online training courses. How To Use YouTube Videos In Online Training Courses. Whether you plan on producing your own videos or curating online training content, YouTube is a top-notch online training platform. 360 Virtual Tours.

Compliance Training 58

Compliance Training YouTube Video Authoring Tools 58

Mindflash

AUGUST 23, 2013

What if you created short video tutorials showing specific courses that can be taken or the different ways people can view their transcripts or ways to print out certificates? Rather than create a 40 minute course with 4 modules, create four, ten minute tutorials focused on each module. Think YouTube Length: Short and Sweet.

eLearning 68

eLearning Tutorial Photo Customer Service 68

Matrix

OCTOBER 5, 2022

When we hear about corporate education, the first thing that comes to mind is employee training. This is the most common type of training since it has an immediate and direct impact on company performance. So, what is customer training in this greater picture, and why is it important for your company?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Litmos

SEPTEMBER 11, 2018

How many more would you be using if the company that sold you your phone onboarded you with customer training ? I'm also willing to bet you'd be a happier customer (kind of like the Litmos customers who flock to the Litmos Dojo for online training to learn as much as possible about their LMS). . The 80:20 rule.

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Custom Customer Service Metrics Training 58