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Since this is a tough concept with a number of inter-related elements, I have presented it as a series of FAQs. In this article, I try and decode it to help Instructional Designers understand the concept and apply it when they design learning material. Hopefully, this will reduce Cognitive Load! What does Cognitive Load mean?
Brainstorm with the Subject Matter Expert to figure out what shape and form the Performance Support Tool should take. It can take on any of these forms depending upon the context. Job-aids (forms, checklists, ready-reckoners). Database with search function. Mobile or web-based apps. Infographic. Videos of procedures. Audios or podcasts.
FAQs – A set of questions designed to address common queries and problems along with answers/solutions to these. . – Step-by-step procedure with illustrations/graphics to complete a task Flowcharts – A process flow diagram depicting input and output, and the various stages, entities involved in an organizational process.
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