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Investing in online learning programs enables organizations to provide more flexible employee development programs that better suit modern learners. The learning solution that best fits your organization is highly dependent on your business’s needs and goals. Micro-learning can also speed up the training process.
Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning has more than 25 years of experience developing outcomes driven learning solutions that help organizations overcome business challenges. Solution Highlights.
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. This can be learned from an effective product knowledge training program.
What is microlearning, and how can you use it to your advantage? One such opportunity has to do with microlearning—a trend that has been steadily rising in online education for several years now. The idea of microlearning encompasses micro content , which involves breaking large courses down into smaller pieces.
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Experiential Learning.
An innovative and emerging learning strategy, Microlearning, refers to short, focused, comprehensive, and stand-alone learning assets, usually designed to meet definite learning outcomes and fill knowledge gaps. Creating effective microlearning is not an easy task.
It is a versatile learning approach that supports performance management in different ways. As per the Workplace Learning Report , 94% of L&D professionals reported that they prefer to access microlearning courses to train their employees. Microlearning is more than just providing training to employees every day.
Online learning is not merely consuming content at your own pace and convenience. Instead, it includes different training strategies focusing on multiple aspects, from employee engagement and knowledge retention to job productivity and ROIs. Levels to engage learners during their learning journeys. Higher Knowledge Retention.
In the world of training, the prefix “micro,” for “very small,” is all the rage. You may have heard of micro modules, micro-credentials or microdiplomas. Are you familiar with the concept of micro-credentials? Test your knowledge and find out by answering the following five questions.
The hybrid or blended learning model is not a new term for learning and development teams across various verticals. Blended learning has proved to be a cost-effective solution to cater to the changing priorities of L&D leaders. Short chunks of videos help inspire employees to retain knowledge and perform better.
It might explain the universally poor state of CX that companies are evidently willing to wear, but it’s arguably more serious when we consider the acronym-laden topics that are typically rolled out via e-learning, such as OHS and CTF. His primary focus is on learning. Which 20% of safety are we willing to risk?
We talked in our recent article on incremental learning about how expectations around learning are changing—especially for self-motivated adults. Of course, a supportive community is also what makes them such great venues for lifelong learning. Micro subscriptions. Lifelong learning is a brand.
As evolving technology continues to disrupt workplaces around the globe, its now more important than ever before to implement effective corporate training programs to ensure that your employees have the knowledge and skills that they need to be successful. Utilize Video-based Learning. Micro-learning.
What is micro certification, and how can it help your certification program? Micro certification is just what it sounds like: mini certification courses that allow learners to break their certification process into smaller, more digestible steps, or else gain certification in specialized areas that are most relevant to their needs.
Also, it’s a win-win that lets your students save money while they continue to learn. Create micro-content for the course at check-out. Micro-content is based on a learning approach that breaks coursework into 15-minute intervals. Free samples are a sure-fire way to delight your customers.
Future Learning Landscape Predictions. This past year organizations have been focusing on converting existing learning programs into formats better suited for employees who are now working remotely. Developing a long term learning strategy. Now organizations are looking for long term learning and development solutions.
Since the onset of COVID in early 2020, we have been witnessing rapid changes in the way learners want to learn. ?And Online, self-paced learning seemed like the perfect solution in a rapidly changing training industry and we saw a mass roll-out of new learning tech companies (Go1, Thinkific etc). Microlearning.
The economy today is knowledge-led and prone to rapid, unpredictable change. We have been witnessing change like never before, where Learning is crucial for thriving in these challenging times. For the workforce, it is the ability to learn that continues to be the driving force behind adapting to the ‘new normal’.
Welcome to the A-Z of Digital Learning, your comprehensive glossary of learning and eLearning terminology. The inclusive practice of removing barriers and making learning content usable and accessible to everyone. The inclusive practice of removing barriers and making learning content usable and accessible to everyone.
That means while in-person classes can resume, remote learning will remain the staple. To begin, I suggest we go micro. Posting the video clip to the enterprise social network seeds a discussion, by which anyone and everyone can share their experiences and insights, and thus learn from one another. There is no try.
In a typical online course, learning is straightforward. However, learners may have trouble sticking with courses or learning the material without interactivity. Incorporating interactive elements in online courses leads to better learning outcomes and higher learner retention and satisfaction. Five minutes – even better.
But do your learners ever practice learning? Your learners come to you to gain skills and broaden their knowledge base, and as an online instructor, you’re committed to helping them achieve that goal. But what if they were a learning tool instead? Practice makes perfect. Testing isn’t all about assessment.
Develop a Business Aligned Learning Strategy. One of the most beneficial steps you can take to ensure your customer service training programs’ success is to align your learning strategy with your business goals. You can do this by measuring the current gaps in employee knowledge and performance.
Turn learning into a habit, and your learners will be with you for life. Many of us are used to thinking of learning as something that happens once. We take a course, we read a book, we attend a seminar, and at the end of it, we’ve learned something! But the reality of learning is that it rarely happens this way.
Andragogy stepped in to rectify this and foster awareness about how adults learned. While the principles of Andragogy clearly stated what it takes to motivate adults to learn, the role of a teacher / the expert remained undisputed. Then came Heutagogy advocating principles of self-determined learning. “A
We’ve written a lot about microlearning and related ideas, but we haven’t talked much about the opposite: macro learning, and the big-picture thinking it entails. Macro learning can encompass a learning theory. Combined, these techniques form a new learning theory around language learning.
How Mobile Training Innovates the Learning Process. Not every learner has access to a computer at work or during convenient learning times. Use Microtraining to Make Learning More Efficient. Video micro lessons make it faster and cheaper to develop and update course materials than offline or longer digital content.
There are two sides of the innovation coin in corporate learning & development: technology and pedagogy. Traditional ways of learning in the workplace are, by definition, ingrained in the psyche of the vast majority of the workforce. The former is rather obvious and is often conflated with the term innovation.
One of the main draws of online learning for many learners is that they can complete a course during moments of free time—on a lunch break, during a morning commute, in the evening after putting the kids to bed. Placing tons of content on one page also leads to problems with mobile learning. How to avoid content stuffing.
These bite-sized learning modules can be easily integrated into an employee’s training life cycle to gain maximum outcomes. By breaking down large modules of information into manageable pieces, employees will be more likely to remember and apply the knowledge to their work. What learning outcomes do you want to accomplish?
As Generation Z graduates from college and enters the workforce, how should online educators respond to their learning and training needs? Furthermore, Gen Z are used to learning things from the Internet. However, their need for easy-to-consume information means they are more drawn toward micro courses with well-crafted video content.
Practice: Learners should do what they’re learning. Lessons are more powerful—and are remembered more easily and for longer—when learners have time to put what they learned to practice. People don’t learn by being told a lot of information. In some courses, learners can practice directly with the subject.
Tony Bingham stood on the stage at ATD ICE 2017 and announced that we, as learning professionals, and as an industry best get off our collectives butts and get onboard. That microlearning is some newfangled learning process. It’s “micro-content” used in the context of the need. He gets a high-five from me.
The latest in e-learning trends are opening new markets in this space, especially for instructional designers (aka: course creators) within the “just in time” niche. First, familiarize yourself with micro-content and mobile delivery methods. Want to learn more about JIT training and micro-content?
Today, organizations have realized the need to invest in their human capital by providing the right knowledge to the right audiences at the right time. Some of them are discussed below: Assessing the Right Learning Need Firstly, your manager or leader must identify the needs and vision of the organization.
Unconventional Marketing Meets Learning. So, what’s stopping us, the learning professionals, from crafting a new school of thought for this unpredictable, unruly, ‘I-know-it’ all generation? Its time now to use this knowledge to train them as they would like to be trained. Instant learning? Instant food. Impossible?
Microlearning reduces cognitive overload and improves knowledge retention. Ensure that each element serves as an individual learning unit that supports the desired outcomes. Then end the online session with a final assessment to test knowledge comprehension. Ensure that each episode centers on a topic or idea to make it micro.
The Problem With Traditional Credentialing More traditional aspects of credentialing in education include issuing degrees, diplomas, and certificates—documents that verify a learner’s knowledge and skills. This gives them complete ownership and control of their learning records.
Now, we’re sold things by social media influencers instead of billboard ads, learn by listening to podcasts instead of sitting in classrooms, and read the news on our phones during our morning commute rather than flipping through a physical newspaper. The definition of mobile learning. Advantages of mobile learning in the workplace.
Employee development has been rife with jargon and flashy new learning technologies. The biggest reason for this transformation is that the way employees used to learn has changed dramatically over the past few years. Microlearning solutions have always been the best of the new learning techniques that have been made.
We all know that gamification is an effective, enjoyable, engaging learning tool. I learned to type from an old computer game. I was probably ten or twelve, and although I’d been using a computer for several years at that point, I had yet to learn how to type on a keyboard. What is an e-learning game? Have a goal.
By splitting up your course into a large number of short lessons (or micro-content ), you can deliver information in bite-sized chunks that your students find easy to digest. Invite Students to Apply Their Learning. These provide reassurance to students that their level of knowledge is increasing as a result of the course.
Enter learning paths. Leveraging learning platforms, they incorporate microlearning elements for bite-sized, focused learning. This article explores why learning paths are essential for modern workplace training. Stay tuned to discover how learning paths can revolutionize your workplace training.
When students cheat, teachers aren’t able to gain a clear assessment of their abilities, or how much they learned. This can cause problems for the teachers in the short term, if their performance is based on student scores, but it causes even bigger problems for students in the long run, if they aren’t able to demonstrate their learning.
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