Fostering a Global Network with Efficient, Accessible End-User Support Services
Vitalyst
JUNE 7, 2022
TRC first considered the challenges brought about by its office-to-service-desk-staff ratio. Download the full Case Study. With more than 5,000 employees dispersed throughout 150 offices across the globe, the initiative to provide comprehensive service was no small feat. TRC also integrated Managed Help Desk Service capabilities.
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