ROI of continuous training: HR Directors’ unsolvable problem?
Coorpacademy
AUGUST 1, 2019
Jack Phillips then completed this model in the 90s in order to calculate ROI, with a 5th layer. Everybody enjoys learning, but not on all topics and not if the learning process is boring, annoying or sometimes humiliating. The good balance between the game aspects and the learning ones is still to be found though.
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