Infopro Learning

OCTOBER 28, 2021

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

Customer Service 489

Customer Service Services Custom Program 489

Infopro Learning

MARCH 25, 2025

Personalized and technology-enabled learning experiences rapidly surpass the traditional model of classroom-based training sessions. Essential to this transformation is the emergence of corporate learning services, tailored solutions that address the specific learning needs of modern organizations. billion by 2033.

Corporate Learning 170

Corporate Learning Blended Learning Diversity Training Corporate eLearning 170

Infopro Learning

DECEMBER 9, 2020

If you have considered outsourcing your training needs a managed learning services partner might give you the advantage you are looking for. What are Managed Learning Services Vendors? A managed learning services company specializes in providing end to end L&D services. How are they Different?

Services 419

Services Outsource Management Help 419

Infopro Learning

JANUARY 7, 2021

Future Learning Landscape Predictions. This past year organizations have been focusing on converting existing learning programs into formats better suited for employees who are now working remotely. Developing a long term learning strategy. Now organizations are looking for long term learning and development solutions.

Services 419

Services Management Outsource Convert 419

Infopro Learning

SEPTEMBER 22, 2021

Organizations adopt the Managed Learning Services strategy to help with business transformation and improve overall learning experiences. Managed Learning Services (MLS) is a strategic outsourcing model adopted by Learning & Development functions to streamline their training activities and end-to-end learning management.

Services 416

Services Diversity Training Outsource Strategy 416

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Infopro Learning

SEPTEMBER 22, 2021

Most organizations have realized the significance of learning in the current business scenario. Therefore, it is essential for Learning & Development teams to collaborate with business leaders, enabling organizations to transform learning by creating incredible training experiences. Setting Learning Goals.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. Post-learning support is equally essential to ensure training success.

Services 415

Services Management Training Train 415

Infopro Learning

FEBRUARY 24, 2023

With the fast-paced technological advancements, eLearning is quickly becoming a preferred learning mode for many organizations. Access to Expertise and Improved Quality Outsourcing custom eLearning development to a dedicated provider gives you access to a team of experts who specialize in creating engaging and effective learning experiences.

Custom eLearning Development 432

Custom eLearning Development Outsource Content Developer Custom 432

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Learning should be a continuous process.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Infopro Learning

JULY 20, 2021

This is where managed training service providers come in. Managed training service providers offer end-to-end learning and development services. They provide services that cover the full range of the L&D spectrum, making it easier for you to fulfill your training outsourcing needs with a single vendor.

Services 419

Services Outsource Management Guide 419

Infopro Learning

OCTOBER 29, 2021

These trends have elevated the importance of the learning and development function. Often, learning and development teams deal with poor choice of content delivery methods, lack of spend visibility, and managing and engaging with suppliers. Organizing and managing learning takes up a lot of time. Saves Time.

Services 419

Services Management Outsource Train 419

Infopro Learning

APRIL 22, 2021

These business changes also influenced the learning landscape. Many of the employee learning programs from the past were no longer effective after the spread of Covid19. Human resource departments and their L&D teams had to assist their organizations in meeting the changing learning needs of their employees.

Services 419

Services Strategy Outsource Management 419

Infopro Learning

JULY 10, 2021

The pandemic reshaped the way we work, learn and interact every day. It is undeniable that many of the learning programs and training methods that were effective a little over a year ago are not producing business results today. A managed learning services company offers end-to-end training services.

Services 419

Services Program Management Outsource 419

Infopro Learning

MARCH 24, 2021

It is also common for organizations to have fluctuating learning needs. Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner.

Services 380

Services Outsource Management Blended Learning 380

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The service was put into place to help reduce security risks and potential data breaches.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

MAY 5, 2021

These changes have increased the demand for corporate training programs and the need for new learning strategies that meet the changing needs of the modern workforce. However, not all outsourced providers offer the same services. Developing a Learning Strategy That Maximizes Training Effectiveness. What’s the Difference?

Services 419

Services Outsource Management ROI 419

Infopro Learning

APRIL 15, 2025

The learning landscape transforms daily with new systems, skills, and tools. Thats where interactive learning platforms emergedynamic solutions revolutionizing how companies prepare teams for the future using adaptive learning. One-way lectures or old eLearning ideas fail to hold employee attention or drive meaningful outcomes.

Platform 221

Platform Interactive Compliance Training Business 221

The Learning Rooms

APRIL 23, 2025

Innovative partnership between Mettleflo and The Learning Rooms to transform resilience training. A Powerful New Collaboration in Digital Learning We are delighted to announce an exciting new partnership between Mettleflo and The Learning Rooms. Who Are the Partners? Mettleflo , formed in 2022 as a spinout of City St.

Blended Learning 52

Blended Learning Cognitive Lecture Expertise 52

Infopro Learning

APRIL 11, 2025

That is where AI-powered managed learning services come in a new paradigm that integrates advanced technology with managementstrategies to create scalable, effective learning solutions. The Shift to AI-Driven Learning The corporate training market is booming. What Is AI-Driven Managed Learning Services?

Services 221

Services Compliance Training Business Management 221

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. working from home, has created significant opportunities for innovation, particularly in learning and development.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Infopro Learning

MAY 17, 2024

Amidst the rapid pace of technological advancement, the question arises: do traditional learning methods adequately meet the evolving needs of modern organizations and learners? As we navigate this era of innovation, the call for adaptable, tailored learning experiences grows louder. Trends in AI for Managed Learning Services 1.

Services 221

Services Trends Benefits Management 221

InSync Training

JUNE 19, 2024

June 19, 2024—InSync Training is thrilled to share that it has been named to the 2024 Training Industry Learning Services Watch List. PORTSMOUTH, N.H.,

Services 264

Services Global Corporate Learning Innovation 264

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

AUGUST 18, 2021

More and more, businesses are turning to managed learning services as a solution for scaling-up learning and development activities and efficiently manage training budgets. Many organizations saw the benefit of working with Managed Learning Services providers, who could help them adapt to the changing business scenarios better.

Organization 419

Organization Management Outsource Metrics 419

Infopro Learning

JULY 16, 2021

Over the last year and a half, much has changed in the world of professional learning and development. Learning and development programs play a significant role in successfully facilitating change. Training outsourcing with a managed learning services provider has become increasingly popular. Job roles have changed.

Outsource 450

Outsource Providers Custom eLearning Development Association Learning Management System 450

Infopro Learning

MAY 9, 2024

Looking ahead to 2024 and beyond, Managed Learning Services (MLS) will emerge as an approach for Learning and Development (L&D) leaders navigating these shifts. L&D leaders value adaptability, assistance, and a provider’s capability to tailor learning solutions to integrate into their organization.

Services 221

Services Diversity Training Outsource Management 221

Infopro Learning

JULY 3, 2024

Employee upskilling and strategic learning and development are critical for maintaining business performance and competitiveness in the pharmaceutical industry. External learning partners and managed learning service providers are important in helping pharma companies create a healthy learning environment for their employees.

Compliance Training 221

Compliance Training Diversity Training Services Change 221

Infopro Learning

MARCH 30, 2021

Today it is becoming more and more common for organizations to adopt remote-friendly learning programs. They are now looking for ways to streamline their online training programs, and for many, outsourcing with a learning administration provider is the answer. Hosting and Moderation of Virtual Learning Programs.

Virtual Classroom 419

Virtual Classroom Association Learning Management System Metrics Outsource 419

Infopro Learning

MAY 19, 2021

Training outsourcing is an effective solution for enterprise organizations who are looking to streamline L&D processes and provide quality learning experiences to their employees. Due to Covid-19 restrictions, many businesses needed to convert their instructor-led learning programs into online training formats last year.

Outsource 422

Outsource LMS Compliance Training Management 422

Infopro Learning

FEBRUARY 24, 2024

With the fast-paced technological advancements, eLearning is quickly becoming a preferred learning mode for many organizations. Access to Expertise and Improved Quality Outsourcing custom eLearning development to a dedicated provider gives you access to a team of experts who specialize in creating engaging and effective learning experiences.

Custom eLearning Development 221

Custom eLearning Development Outsource Content Developer Custom 221