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There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. 20,000 wikis with more than 100,000 users.
Often, people find safeharbor in doing what they know best and miss out on learning new things or trying their luck at a different job. With Whatfix’s in-app guidance, employees learn in the flow of work with interactive walkthroughs, step-by-step flows, task lists, smart tips, self-help wikis, and more. Table of Contents.
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