Analytics Blended eLearning Customer Service Metrics 
Elucidat
NOVEMBER 16, 2023
Make sure that elearning is the best way to meet your development need. Should your elearning course be part of a blend? Elearning doesn’t have to be a standalone course. Divide your elearning up into more manageable chunks. Off the shelf elearning can be a quick and cost-effective solution to these training needs.
Ed App
JANUARY 4, 2021
Reporting analytics to measure course effectiveness. A variety of analytic tools reflects your trainees’ performance in global as well as drilled-down versions. In addition, discussion allows role-playing situations which are invaluable for any type of customer service training. . LMS Metrics. xAPI / TinCan.
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