Kapp Notes

JULY 8, 2010

There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. When lives are on the line, the learning process is studied, calculated and formalized to a degree of realism as close to 100% as possible. Here's why.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Vitalyst

MARCH 8, 2018

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. They have to manage themselves. They must have autonomy.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

ID Reflections

AUGUST 28, 2012

Work —complex knowledge work requires solitude as well as collaboration. Working from home offers me plenty of solitude but not the intellectual stimulation and those over-the-shoulder conversations so crucial to serendipity, ambient awareness, and informal learning. Are you a knowledge worker working from home?

Stock 124

Stock Skype Knowledge Worker Community 124

Tony Karrer

NOVEMBER 10, 2008

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Tony Karrer

DECEMBER 14, 2009

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. In June 2008, Work Literacy Launched. Each of these allowed me to fast forward my learning and share knowledge effectively. I’ve been doing this the past few years. eLearning 2.0

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

NOVEMBER 22, 2008

Better yet, go take a look at: Be an Insanely Great Professional Conference Attendee Better Questions for Learning Professionals Continuing Thoughts on Questions What Questions Should We be Asking? Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 Learning 2.0 Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Tony Karrer

AUGUST 30, 2007

Horizontal technologies for learning. These technologies are supposedly designed for learning but that is not true. The concept of Learning Management System (LMS) was wrongly named. No student would use the current so-called learning environments during their worktime or freetime. Interesting post. Quite true.

Wiki 100

Wiki PLE LMS eLearning 2.0 100

CLO Magazine

DECEMBER 10, 2012

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. • Reorient Managers to Guide and Empower Knowledge Workers : Focus managers on removing complications that arise in a less routine, more ambiguous work environment.

Study 77

Study Develop Knowledge Worker Collaboration 77

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 for Learning Professionals is how social networks impact personal learning. To me, this is a critical part of The New Skills for knowledge workers. And I just learned about ning for the first time yesterday!

Social Networks 100

Social Networks Conversation Ning Moodle 100

Tony Karrer

DECEMBER 16, 2008

The reality is that what we did on the Work Literacy course or what I did for my Collaborative Learning Course could easily be supported by the various types of web parts within SharePoint. Possibly its smarter use of Outlook that's the intent from a Microsoft vision of supporting the knowledge worker. It's personal.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

ID Reflections

JANUARY 3, 2011

This post is a summary of the key learnings from the article. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? The article Think Like a Commander takes an in-depth look at Adaptive Thinking and how it can be “taught”.

Cognitive 136

Cognitive Information Overload Diversity Training Behavior 136

Tony Karrer

APRIL 7, 2009

Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Learning 2.0 - The Things How we read online. - Tools Collaborative Learning Using Web 2.0 Tools Collaborative Learning Using Web 2.0 Tools Collaborative Learning Using Web 2.0

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Tony Karrer

MARCH 16, 2009

The Big Question this month is Workplace Learning in 10 Years : If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see? What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. in Computer Science.

Social 100

Social Free Sun IBM 100

Clark Quinn

OCTOBER 20, 2008

really was all about new work skills - skills we should be learning. Actually, it's also about the fact that there's not really new work as much as there is new work skills. In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring.

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Jay Cross

AUGUST 2, 2009

Peter Drucker’s six factors for knowledge worker productivity are core principles for designing learnscapes. Knowledge worker productivity demands that we ask the question: “What is the task?&#. It demands that we impose the responsibility for productivity on the individual knowledge workers themselves.

Productivity 36

Productivity Product Knowledge Worker Innovation 36

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Our last formal learning used card catalogs, microfiche readers, Xerox machines, libraries, etc.

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

FEBRUARY 3, 2009

Learning from Our Kids In my keynote, I mentioned a Fourth Grade Wikipedia Update. Part of the beauty of this example is that I believe that through watching what's different with my kids, I can learn a lot about what's different. Work Literacy eLearning 2.0 Scenarios Preparing Workers for Web 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Big Dog, Little Dog

DECEMBER 29, 2005

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century." He asked me if the subject is important.

Wiki 32

Wiki Knowledge News Journal 32

Tony Karrer

JUNE 26, 2007

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need?

Scanning 108

Scanning Media Skills Cognitive 108

EI Design

JULY 30, 2018

Embrace the gig economy work structure for a strategic advantage over out-dated workflow practices. As Learning and Development (L&D) makers, we compete for talented employees, their effort, and time. It makes sense to insist that employees all work next to each other on a factory assembly line. The Problem. The Solution.

Specialist 40

Specialist Instructional Design Virtual World Project 40

Tony Karrer

DECEMBER 3, 2008

for Learning Professionals Ten Predictions for eLearning 2008 Test SCORM Courses with an LMS Request for Proposal (RFP) Samples Training Method Trends Corporate Learning Long Tail and Attention Crisis SCORM Test Web 2.0 Applications in Learning (24) Free - Web 2.0 for Learning Professionals (20) Tools Used (18) Learning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Jay Cross

APRIL 20, 2010

T oday CLO magazine’s Deanne Hartley interviewed me for an upcoming story about micro-learning. People naturally learn in small chunks. On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. Is it a fad?

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Tony Karrer

JANUARY 3, 2008

The Big Question this month are Predictions for Learning in 2008. tools by learning professionals ( More eLearning Bloggers). It will also cause us to look more closely at Personal Learning for Learning Professionals - Using Web 2.0 But large adoption of mobile as THE learning platform still won't be there.

Predictions 100

Predictions Authoring Tools Instructional Design Virtual Classroom 100

eLearning Learning Posts

AUGUST 4, 2009

Best of eLearning Learning. The Business Case for Measurement of Learning. Your Social Learning System As A Profit Center. Better Than Bullet Points: Creating Engaging E-Learning With Power Point. New Skills for Learning Professionals - The Learning Circuits Blog , July 1, 2009. Featured Sources.

Social Media 40

Social Media Media Social Skills 40

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. And, I'm still learning about all of this. Well said! long answer expected!)

Social Networks 102

Social Networks Social Ning LinkedIn 102

Tony Karrer

MARCH 25, 2009

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. This is probably THE challenge of the 21st century.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100

Experiencing eLearning

NOVEMBER 19, 2009

Official description: Microlearning: Beyond Learning Objects and Just-in-time Performance Support. The need and pressure to learn continually, coupled with limited time available to learn, make new digital media viable for professional development. Specifically focusing on OTJ skills & knowledge. Learning objects are.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Learnnovators

FEBRUARY 16, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. He also knows ‘what works’ in the world of strategic talent. How encouraging is the new learning landscape?

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. He also knows ‘what works’ in the world of strategic talent. How encouraging is the new learning landscape?

Blended Learning 100

Blended Learning Performance Support Compliance Training Social Learning 100

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. Related Resources Energy Is The New Time Workshop Facebook Twitter LinkedIn Reddit Email Print Episode Transcript Scott Rutherford: Welcome to the AXIOM Insights learning and development podcast.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Tony Karrer

NOVEMBER 24, 2008

Evaluator knowledge limit - In most cases, the person doing the performance evaluation knows less about the subject that the performer. To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation.

Evalution 100

Evalution Performance Knowledge Worker Social Media 100

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances. Knowledge Workers.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. WHAT IS LEARNING? Organisms only stop learning when they die.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

E-Learning Provocateur

FEBRUARY 1, 2011

It’s human nature to accept knowledge that’s universally propagated. Critical theorists argue that knowledge is shaped by human interests of different kinds, rather than standing ‘objectively’ independent from these interests.&#. Myths in e-learning. We live in a knowledge economy.

Theory 179

Theory Knowledge Blackboard Education 179

Jay Cross

DECEMBER 26, 2008

Staying Alive appears in Link&Learn eNewsletter. Time to Change Centuries appears in Inside Learning Technologies. Keynoted Learning Technologies 2008 in London. Topic: Learning — All Change. I announced the Informal Learning 2.0 Knowledge workers have replaced factory workers.

Social Networks 36

Social Networks CLO Mash-up Mashups 36