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Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledgeworkers, we are like actors--only as good as our last performance. Gartner , a research institute, estimates that the frequency of nonroutine situations that require tacit knowledge will double between 2006 and 2010.
From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.
From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.
“The best learning happens in real life with real problems and real people and not in classrooms.” Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them.
People at every level must take challenges as they come and solve problems on the spot. In the Age of Networks, customers can vanish and knowledgeworkers cross the chasm in the blink of an eye. Half of a high-school grads lack the fundamental skills required of an entry-level knowledgeworker.
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