Kapp Notes

DECEMBER 2, 2010

If you are going to put someone in a game/simulation to teach customer service skills or leaderships skills, the way to assess is to put them in a customer service or leadership position and see how they do. Instead, what I’d like to see, is an authentic assessment.

Simulations 140

Simulations Research Games Cognitive 140

ICS Learning

AUGUST 26, 2013

The plan will also need to include a business analysis that identifies the costs and benefits of the training program. A sound design process begins with a thorough analysis of the training needs and a determination of the learning objectives. Develop a solution to the problem.

Blended Learning 100

Blended Learning Authoring Tools Compliance Training Simulations 100

Learning Visions

JANUARY 7, 2008

I like to be involved as far forward in the process as I can, including needs analysis and scoping, if possible. I have worked with both corporate training department and elearning development houses, where I just had to do Analysis, Design and Storyboard. Most of the technical stuff, I leave to the production team.

Instructional Design 174

Instructional Design Instruction Instructional Blended Learning 174

WhatFix

JULY 4, 2019

who serves as the Director of the Advanced Distributed Learning (ADL) Initiative, aptly put it ‘xAPI helps us put the puzzle together’. On examining xAPI data, they deduced that the sales team hadn’t been scoring well on customer service training; specifically lacking in product and service knowledge.

xapi 40

xapi Blended Learning Diversity Training Corporate Learning 40