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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive. Wondering what a digital adoption platform is and how it can help your customer support team? Request a demo of our product in action.

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Personalization: The Secret Ingredient of eLearning Success

ProProfs

The interaction that happens between the trainer, learner and the learning content (gamification, blended learning, quizzes, tutorials, adaptive learning etc). – Improved chances to coach more students effectively: In a traditional classroom, it is tough for a teacher to pay attention and remember how the students are performing.

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3 Ideas for implementing hybrid coaching in corporate environments

Matrix

Even just a few years ago, coaching in corporate environments was often a face-to-face exercise. Coaches or managers might meet with employees to help them prepare for a milestone, such as a customer presentation or a sales call. In recent years, though, coaching has undergone a dramatic change, shifting to a hybrid coaching model.

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Customer Education Platform Basics and Beyond

Ninja Tropic

A well-designed customer education platform helps train users, boost product adoption, and drive long-term success. These platforms offer courses, tutorials, and interactive learning modules that help customers achieve their goals while using your products. Heres why: Higher Product Adoption: Well-trained customers see value faster.

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Examples of Competency-Based Training in Corporate Training

Ninja Tropic

USA Swimming Interactive Microlearning for Coach Development USA Swimming needed an engaging certification program for coaches. Ninja Tropic developed hundreds of microlearning modules featuring short videos, expert-led tutorials, and interactive quizzes. Tip: Use 3D visualization for complex tasks.

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Developer Education: Best Practices and Tips from an Industry Expert

Appsembler

They’re often the kingmakers or dealbreakers that can ensure a product is adopted or ignored. For example, your developer-focused blog posts and tutorials are already bringing traffic to your website, so it’s easy to add a call-to-action at the end, suggesting readers sign up and try a course if they’d like to learn more.

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Top 10 e-Learning Blog posts for 2010

eFront

Rapid e-Learning Branching Scenarios by David on 03/31/2010 First iPad University Course by eLearning coach on 05/2010 A Research Design to Evaluate e-Learning Projects by Michael on 07/08/2010 Easy Mobile Learning (Sort of…) by Rick on 07/13/2010 Learning styles: Worth our time? Please share it with us by leaving a comment!

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